outlook hangs

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kaufmans

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Joined
Sep 21, 2003
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Hello all,

I receintly started using outloog 6 instead of netscape mail as I had for a long time. It's a long story why. Anyway.

Over the last few days I have been gettin 8 to 10 emails with viruses a day. I am running Notton antivirus from systemworks 2002. NAV catches the virus and puts it in quarantined OK and things look fine. Then I will try and send an email or open one of the emails recetly downloaded and outlook will hang. I can kill the app and restart it but it just hangs until I restart PC.

I am running win 2000 have all the ms patches on (not all the office ones). Running office XP and using word as email editor. I try to keep a clean PC and run SPYBOT regularly as well as full system virus scans. I am a security computer professional so I know the importance of keeping a pc clean.

Any ideas?

Your help would be appreciated.

Here is hyjack this log.
Logfile of HijackThis v1.97.2
Scan saved at 9:01:14 PM, on 9/21/2003
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
c:\sdwork\issimsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ScsiAccess.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\WFXSVC.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Microsoft IntelliPoint 4.12\Mouse\SETUP\MSH\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE
C:\Program Files\NewTech Infosystems\NTI Backup NOW!\Schdlr32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\WINNT\system32\wfxsnt40.exe
C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmNT.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\ZDNet's Password Pro 32\ppro.exe
C:\WINNT\system32\ntvdm.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Steve Kaufman\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://my.yahoo.com/"); (C:\Documents and Settings\Steve Kaufman\Application Data\Mozilla\Profiles\default\4is74a5b.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Steve Kaufman\Application Data\Mozilla\Profiles\default\4is74a5b.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft IntelliPoint 4.12\Mouse\SETUP\MSH\Mouse\point32.exe
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Nero DriveSpeed] C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE
O4 - HKLM\..\Run: [Backup NOW! Scheduler] "C:\Program Files\NewTech Infosystems\NTI Backup NOW!\Schdlr32.exe" -s
O4 - HKLM\..\Run: [w32msgr] C:\sdwork\w32main2.exe /log c:\sdwork\msgr.txt ospdb.pok.ibm.com
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe SetReg
 
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