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Outlook/Homtail sync error - Chapura/Outlook Sync unable - MSN Mobile errors

Discussion in 'Windows XP' started by MJacksn, Jul 13, 2004.

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  1. MJacksn

    MJacksn Thread Starter

    Joined:
    Jan 12, 2004
    Messages:
    20
    I will start at the beginning, it has been a frustrating couple of days since I had to reformat my hard drive.

    I reformatted and reinstalled Windows XP Pro sp1. I put the Microsoft firewall up to get the MS updates, and then I reinstalled Norton. I have a bug in my system that seems to be contained, for now that is.

    I reinstalled office XP, and then i downloaded the update (SP3). I am not getting an alert that says that something is trying to get access to my Outlook contacts. I assume that it is my Hotmail account (yes, I do have the ability to download). I get the alert, click "OK" four or five times, and then Outlook locks up.

    When I reformatted, I lost the software Sprint gave me to sync my Samsung i500 with Outlook. When I contacted them, they said tough, I had to buy more software. Frustrated, I broke down and bought Chapura. Now, I am probably so frustrated that I cannot get it started to sync even once.

    Microsoft is now ignoring my requests for help to gain access to MSN mobile through my handheld. Does anyone have any infomration on how to get to msn mobile even though mobile.msn.com does not take me to a personalized homepage to get my information?

    I am an intermediate user, so I know my way around a bit. I have a hijack this log available, as well as a Belarc run. Let me know if you need anything to help me with this problem. I am just frustrated.

    Thanks.
     
  2. Emtronics

    Emtronics

    Joined:
    Jan 20, 2000
    Messages:
    2,984
    Post the Hijack log.
     
  3. MJacksn

    MJacksn Thread Starter

    Joined:
    Jan 12, 2004
    Messages:
    20
    Logfile of HijackThis v1.98.0
    Scan saved at 4:35:47 PM, on 7/13/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
     
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