My mom has 3 computers. Two are running XP Home with Outlook Express. One is running XP Pro with Outlook 2002. She currently receives email notifications from Paypal regarding items sold. These notifications contain a graphic at the top that has always been visible and printable. A couple of days ago 1 XP Home machine and the XP Pro machine started taking an extremely long time to load the graphic. She has normally done a batch print on these emails and this time they would take 5 minutes each to load up the graphic and print. Nothing was done to either computer. I looked back through old emails that were successfully displayed and printed, but they are not working now. This led me to believe that either I was receiving a corrupt graphic from Paypal, or had downloaded a corrupt one that was being used in all the messages. However, the other XP Home box has no problems whatsoever. She receives these emails thru 2 different ISPs. We went to their webmail sites and the problem was the same. HTML in email we receive from other sites seems to be fine. Is there a HTML cache somewhere in Outlook that can be deleted? Could this be some kind of font issue? Any other ideas that I could try to fix this? Thanks.