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Outlook, Keeps sending same read receipt

Discussion in 'Web & Email' started by eadie, Sep 4, 2002.

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  1. eadie

    eadie Thread Starter

    Sep 4, 2002
    There is a user that continues to receive the same read receipt from a user she submited a message to on the same email server (exchange).
    Both users have deleted the message from their inbox and sent items. We verified that all items have been purged from deleted items as well. Both are using Outlook 2000.
    The only thing we have narrowed it down to is everytime the user who received the msg opens outlook the sender receives the same read receipt msg, even after this message has been recieved, read, and deleted.
    Are there any known issues with Outlook 2000 occassionally not
    designating the message as read?
    Has anyone seen this issue before and what steps were taken to resolve it? Thank you for your assistance in advance.
  2. WendyM

    WendyM Retired Trusted Advisor

    Jun 27, 2003
    Hi all,
    I'm bumping this up because I did a search for the problem and this perfectly describes it. In fact, this original post may well be from my co-worker in IT who really shouldn't have called me a "user" but that's an entirely separate issue. :p

    Just wondering whether anyone has any ideas on what could be causing it. We're using Exchange 5.5 and Outlook 2000. Thanks for your help.


    Sep 25, 2003
    I have the same problem only we use MS Mail as internal email client. any suggestions will be appreciated
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