Outlook, Keeps sending same read receipt

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

eadie

Thread Starter
Joined
Sep 4, 2002
Messages
18
There is a user that continues to receive the same read receipt from a user she submited a message to on the same email server (exchange).
Both users have deleted the message from their inbox and sent items. We verified that all items have been purged from deleted items as well. Both are using Outlook 2000.
The only thing we have narrowed it down to is everytime the user who received the msg opens outlook the sender receives the same read receipt msg, even after this message has been recieved, read, and deleted.
Are there any known issues with Outlook 2000 occassionally not
designating the message as read?
Has anyone seen this issue before and what steps were taken to resolve it? Thank you for your assistance in advance.
:confused:
 

WendyM

Retired Trusted Advisor
Joined
Jun 27, 2003
Messages
4,042
Hi all,
I'm bumping this up because I did a search for the problem and this perfectly describes it. In fact, this original post may well be from my co-worker in IT who really shouldn't have called me a "user" but that's an entirely separate issue. :p

Just wondering whether anyone has any ideas on what could be causing it. We're using Exchange 5.5 and Outlook 2000. Thanks for your help.
 
Joined
Sep 25, 2003
Messages
79
I have the same problem only we use MS Mail as internal email client. any suggestions will be appreciated
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top