Outlook losing passwords

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

notleon

Thread Starter
Joined
Oct 11, 2008
Messages
3
When Outlook (XP edition) does an auto Send and Recieve it loses the password. You get an error box which allows you to re-enter you password, click the "Save Password" tick box and when you select "OK" everything works fine again. I have to re-enter the passwords for both the ISP logon and the authentication. I check the box to save the password but the next time I load outlook the passwords are gone.
 
Joined
Oct 18, 2008
Messages
1
The same thing started happening to me a few days ago. Whether or not the outgoing server password shows as saved or not, it still prompts for it every time I want to send a message (wasn't the case before).

In addition, anytime Outlook searches for new incoming emails, it asks for that password. (It's my business email - different servers for incoming and outgoing). Again, in the past, email simply downloaded (without additional password request) whenever it was available.

Is anyone aware of any issues in the last week or so with McAfee and Microsoft updates? (Those are the only two things I have downloaded automatically.)
 

notleon

Thread Starter
Joined
Oct 11, 2008
Messages
3
What I do when I load OUTLOOK is go into TOOLS and then EMAIL ACCOUNTS. I do a CHANGE to the email account and that allows me to enter the PASSWORD that is missing even though I checked REMEMBER PASSWORD. I also have to click on MORE SETTINGS and then OUTGOING SERVER to set that PASSWORD. I can do a TEST EMAIL and it works fine and will continue to work OK until the next time I load OUTLOOK.
 
Joined
Jun 5, 2007
Messages
1,320
No problems here running Vista and Outlook 2007. Could be an XP update, or, as was hypothesized, a McAfee update.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top