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Outlook Mailbox and Personal Folders

Discussion in 'Business Applications' started by Xelliz, Sep 11, 2006.

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  1. Xelliz

    Xelliz Thread Starter

    Joined:
    Sep 8, 2006
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    I have 1 user who is having email problems. She is one of the older employees at this company and therefore uses PST files for her email.

    What appears to be happening is that when she receives an email, it sits in her Mailbox for 30 minutes or more until the user starts messing with Outlook. From this point, the emails either drop to the Personal Folders, or are manually moved.

    The delivery is set to Personal Folders.

    Has anyone else experienced this problem, and know of a way to get the emails to move to the personal folders in a more timely fashion as they should? I have tried doing a repair on Office, and tried altering some of the NIC settings to no avail. I don't personally have access to the Exchange server.

    Update: Well, I think we're just going to change the user to Mailbox, and use the personal folders for archival purposes. However, if you know what the problem is, please feel free to post a fix.
     
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