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Outlook mails error 550 Botnet Detention

Discussion in 'Web & Email' started by psnatembeya, Dec 5, 2019.

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  1. psnatembeya

    psnatembeya Thread Starter

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    Dec 5, 2019
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    The attached screenshot show an error message am receiving every time I try configuring mails on outlook
    Kindly please, help me sort out this issue
     

    Attached Files:

  2. Alan251971

    Alan251971

    Joined:
    Dec 4, 2019
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    First Name:
    Alan
    Sounds like the account settings are not right. From your post it looks like your hosting the printsoko.com using cpanel, this has config setting on how you access your email. you should also be able to access you mail via the web mail using the url http://webmail.printsoko.com/ and this is you mail server address too.
    Hope this helps!
     
  3. psnatembeya

    psnatembeya Thread Starter

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    True, Thank you Alan
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    First Name:
    David
    Or, that this server is "Down" and will be back up shortly.
    If this has been working, then there is no error in your server name.
    Just wait a while and try again, before making any changes.
     
    Alan251971 likes this.
  5. Alan251971

    Alan251971

    Joined:
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    First Name:
    Alan
    As your domain is hosted by bigrock, the settings for your email client should be as detailed in the link below. You can also verify that the mail server is responding by using MX Lookup https://mxtoolbox.com/ just put in your domain and it will verify the DNS is setup and pointing to you mailserver (MX record). You can also run a connection test and display the output by clicking on the SMTP Test.

    https://support.bigrock.com/index.php?/Knowledgebase/Article/View/597/7/email-setup-on-outlook-2010
     
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