Outlook - Moving emails to a PST on a share moving very SLOW! Help Please

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dant22185

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Oct 4, 2009
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I have a client that has to regularly move emails from his inbox to a PST on his company shared drive. Moving files under 100kbs seem fine but this client needs to regularly move emails upwards of 5Mbs in size to his PST on the share. When he does move these files his outlook gets hung up to the point of completely freezing everything on his computer just to move the email. It can take upwards of 10-20 minutes to move one file.

The troubleshooting I have performed:
-I tried setting his network adapter to 100 Mbs Full Duplex, didn't appear to do anything
-Speed test his connection, he is running about 1.2-1.5 Mb down and 1.5+ Upload, so no issue there.
-I tested moving a 15Mb file to his shared drive, this seemed to be uploading fine, after a minute or 2 it was nearly half done, so this leads me to believe the issue is more pertaining to outlook.
-I then killed his outlook profile, recreated him a new one and remapped the PSTs.
-Had him test moving files again, and the same issue is still occurring.
-The client also reports this was not always an issue and had recently started happening.

At this point I am stuck and would like any advise anyone may have to offer for a solution.
 
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