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Outlook: Offline to Online

Discussion in 'Business Applications' started by pdesjardins, Oct 8, 2003.

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  1. pdesjardins

    pdesjardins Thread Starter

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    I have my Outlook 2000 set up to ask me on startup if I want to connect or work offline.
    When I go offline, I hit F9 to synchronize all folders whenever I connect to a LAN or phone line.
    Problem: How do I get back to the "connected" mode? I can't access my global address book when I'm offline. I try exiting and re-starting, but it does not prompt me to connect and I'm offline again.
    Thanks in advance!
     
  2. Anne Troy

    Anne Troy

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    Usually...or I thought....just hitting Send/Receive should connect you. Or choose File-Work Online. No?
     
  3. pdesjardins

    pdesjardins Thread Starter

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    Send/Receive does just that. It connects temporarily only. There is no "Work Online" choice under File.
    I thought I had it when I tried viewing a web page in "Favorites". The system told me the page was not available offline, did I want to connect? But that was only while I was viewing the web page.
    Thanks for trying.
     
  4. Anne Troy

    Anne Troy

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    You sure you're using Outlook 2000?

    Please hit Help-About and tell us the version. Also, does it say Internet Mail Only or Corporate Workgroup?
     
  5. pdesjardins

    pdesjardins Thread Starter

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    It's says "Corporate or Workgroup".
     
  6. Anne Troy

    Anne Troy

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    If you are at work, you should be discussing this with your exchange admin. If you're not at work, then I think you need to learn exchange server.

    Sorry...

    Outlook on IMO is very different than CW.
     
  7. pdesjardins

    pdesjardins Thread Starter

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    Thanks for the effort!(y)
     
  8. gareth777

    gareth777

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    The file MAPISP32.exe controls this behaviour. After exiting Outlook 2000, this file should stop running (in processes tab) after around 30 secs, whereupon starting Outlook again gives the connect/work offline choice.

    If it doesn't close automatically, you can end process, but Outlook may complain about the MAPI spooler not running when you start Outlook again - this is remedied by running MAPISP32.exe from the run command.
     
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