Outlook Pst file

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thefemail

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Joined
Aug 12, 2001
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33
I need help. I have just recently upgraded my computer's mother board. Unfortunatley I had to also install Win XP because my new hardware would work with the old OS. Before I reformatted the hard drive I saved everything including my entire outlook folder and inbox to my backup hard drive.
I am now trying to get everything back to normal. But windows won't let me open the old PST file that contains my inbox emails. I checked and it's not a read only file. But windows tells me that it cannot start MS outlook. Can't open file c:\program files\microsoft office\office 10\outlook\outlook.pst. the file may not exist, may not have permission to open it or it's open in another program. ctrl alt del shows me that outlook isn't currently running and it's not a read only file. HELP Please!!
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Hate to ask what might be obvious, but did you try importing from that PST instead of opening it?
 

thefemail

Thread Starter
Joined
Aug 12, 2001
Messages
33
Thanks Dreamboat,

It worked this time. I swear on my Windows XP bible that I did try importing before I posted this question. But for some reason it didn't work then. So when you told me to import I thought okay give another try and it worked. Maybe XP was in a better mood tonight.:rolleyes: This forum is way more helpful than MS tech support. Bill Gates ought to hire you guys for tech support. Thanks again, Dreamboat
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
I do over the phone support. I can't tell you how many times I've had the user go through the steps again and it works that time. Hiccups, perhaps? LOL

Glad you're happy here!
 
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