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Outlook PST with IMAP Account

Discussion in 'Business Applications' started by tlkamy, Jun 13, 2007.

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  1. tlkamy

    tlkamy Thread Starter

    Joined:
    Mar 26, 2007
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    First of all, I don't understand PST very well! And, I hope I am posting in the correct forum.

    We use Outlook 2003 with Exchange in Windows 2003 Server environment.
    In addition to regular user email accounts, we have a couple IMAP accounts that several employees access and respond to the emails.
    The primary user for one of these accounts is now not able to receive any new email for the IMAP account nor move an existing email from that Inbox to a subfolder. When we try to move an email, we get a message: "Can't move the items. The file .pst has reached its maximum size. To reduce the amount of data in this file, select some items that you no longer need, and then permanently delete them by pressing SHIFT+DELETE. You could also consider using the new Outlook Personal Folders file (.pst) introduced with Outlook 2003 that provides greater capacity for storing items and folders." I found an MS KB article that advised, because this is an IMAP account, it has the 2GB limit even thought it's Outlook 2003.

    My question: Can I create a secondary PST file for this IMAP account in order to keep the current full PST file? For business reasons, it is important for us to keep the 2 GB of history that is in the current PST file, as well as to continue archiving email for this IMAP account.

    I really appreciate any advice/suggestions/comments!
    Thank you!
     
  2. kama64

    kama64

    Joined:
    Apr 23, 2007
    Messages:
    604
    Im not sure about the not receiving IMAP emails in the inbox, there might be some mailbox size limit setup in exchange, and they are over it.

    But for the moving emails from inbox to the personal folders:

    You can have as many personal folders as you want, but has to be way below the 2gb mark. Honestly I would make sure the personal folders are less than 500mb.

    Here is a link to create .pst folders: http://support.microsoft.com/kb/829971
     
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