1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Outlook - read receipts not moved to Deleted Items

Discussion in 'Business Applications' started by Suzanne890, Jan 22, 2008.

Thread Status:
Not open for further replies.
  1. Suzanne890

    Suzanne890 Thread Starter

    Joined:
    Jan 22, 2008
    Messages:
    5
    Hi guys,

    I sent read receipts with all e-mails and have set Outlook to delete processed receipts automatically:

    For external recipients, the delete-after-processing usually doesnÂ’t work. However, for internal recipients, this worked until today. Now when a receipt is processed, the tracking on the sent item is updated, but the receipt is not deleted from my inbox.

    I double check that "After processing, move receipts to" has been selected and set move to Deleted Items.

    Any idea why?

    Thanks,
    Suzanne
     
  2. Krash

    Krash

    Joined:
    Jun 21, 2007
    Messages:
    309
    My first suggestion would be to export all the rules out.
    Then delete the rules.
    Now Import them back in.

    See if this helps.
     
  3. Suzanne890

    Suzanne890 Thread Starter

    Joined:
    Jan 22, 2008
    Messages:
    5
    Thanks.

    But I didn't apply any rules on my Outlook, do you think there is any potential things to cause that happens?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/674710

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice