Outlook read/unread messages

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Lasm1985

Thread Starter
Joined
Mar 30, 2008
Messages
4
I have a bit of a situation on my hands and someone's honesty is in question here.
When using Outlook, what are the chances that messages appear as read/unbold when someone claims they actually weren't read until days later? This hasn't ever happened except for emails from one person in particular (thus why I think something's just not right here), since everyone else's emails appear read/unread at the appropriate times. Sorry if that's confusing, but I'm being told someone did NOT read 2 emails that appeared READ. Is Outlook making the mistake, the first and only time it's happened and with only one contact in particular, or is this highly unlikely and something else is going on?
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
Since a message can be marked as read or unread at will, this isn't an indicator as to whether or not the personal actually read the message.
 

Lasm1985

Thread Starter
Joined
Mar 30, 2008
Messages
4
With Firefox, there isn't the option to mark as read/unread, that's only with Internet Explorer. And I know that isn't an issue in my case.
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
I thought the question was about Outlook. Outlook isn't connected to a web browser.
 

Lasm1985

Thread Starter
Joined
Mar 30, 2008
Messages
4
All I know is when I open Outlook with IE, I have the option to mark as read or unread. When I open it in Firefox, I don't.
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
Outlook is a stand-alone application. It doesn't run from within a browser. Are you talking about Outlook Web Access? In any case, I don't believe Exchange Server (which is what's used with Outlook Web Access) tracks whether a message has been marked read or not. Even if the message were actually marked read, you can't prove whether the personal actually read the message. The person could have simply opened the message and then closed it.

You're chasing a problem that doesn't have a technical solution. If this is a serious matter, you'll need to involve Human Resources and possibly an attorney. Otherwise, I would suggest dropping it.
 

Lasm1985

Thread Starter
Joined
Mar 30, 2008
Messages
4
I'm not terribly good with computers, sorry if this isn't making much sense. It's a school email account that uses Outlook, you go thru the school's website to sign in to your email and then it uses Outlook.
I'm not sure what gave anyone the impression that a lawyer would be necessary, that's not how I automatically handle my computer issues. If some things don't have an explanation, then they don't, that simple. I was just wondering.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top