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Outlook Troubleshoot

Discussion in 'Windows XP' started by QBA, Dec 20, 2001.

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  1. QBA

    QBA Thread Starter

    Joined:
    Oct 29, 2001
    Messages:
    164
    Hi
    I just installed a new PCI modem http://www.aopen.com/products/modem/fm56pm.htm because my old modem was a ISA and it was giving me a error everytime I tried dialing to my phone using Outlook address book
    "An Internal error occurred in the automatic phone dialer. Close the dial phone dial box, and then open it again."

    Well now my new modem is giving me the same error

    What can I do to fix this so Outlook can dial a number from my address book to the phone that is connected to the modem?

    Thanks

    Alex
     
  2. QBA

    QBA Thread Starter

    Joined:
    Oct 29, 2001
    Messages:
    164
    I got it !! The thing was that the Line Properties menu in Outlook was showing me only two options and I couldn't see the 3 choice on the menu because I had to scroll to see the modem, so now I chose modem and is working

    But I haven't figuered out yet how to stop from adding a digit 1 before the 905 area code, when I try to call I hear a message saying: "The number you have dial is not a long distance call, do not dial the digit 1 before the number you are calling" and in the other hand since I entered 416 as my area code under the Phone and Modem Options/Dialing Rules, when it dials a 416 number it doesn't dial the area code so I hear a message saying: "We are sorry the call can not be complete as dial, please check the number and dial again" :(
     
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