Outlook Web App not letting me forward e-mails

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yeovil27

Thread Starter
Joined
Jan 6, 2015
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4
Hi,

I was wondering if anyone can help me with forwarding messages to a private e-mail account on Outlook Web App?

I have quite a cumbersome e-mail setup at the college in which I work; I have to log in four times to access my e-mails in Outlook Web App. Unfortunately for me, the usual Exchange mail setup on a mobile device doesn't work with this e-mail. The other option is sending a text message to my phone when I receive a new e-mail, but I am not in the accepted countries/providers. So I thought I'd save myself a couple of minutes a day (and stop embarrassing myself by replying to e-mails far too late) by forwarding e-mails to my private account, where I'd read it, then log in four times to reply to it ASAP.

However, when I click on 'Create an Inbox Rule', select options ' When the message arrives, [Apply to all messages]' and 'Do the following: Forward the message to... * Select people...' it simply doesn't work. The 'Select people...' hyperlink doesn't do anything. The corner of the window says 'javascript void' but nothing happens. The window hasn't frozen.

I've tried this in on my personal laptop and my college laptop - the link just doesn't work. Is there a way to fix it? Or is there an alternative way of forwarding e-mails that I can use?

Thanks in advance for your help.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Does your college allow this? If they don't support Exchange on mobile devices then they may not support or want the emails leaving their system. Have you contact your college's internal IT for help with this?
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,159
Im about 99% certain that is a restriction put in place by the uni admins, as we have a similar policy at my employment.

Just as an fyi, in many companies (mine included), transferring email to a private account is a pretty bad offense; I have seen charges pressed in cases such as that. Enron left a bad taste around the board, but Sarbanes-Oxley is a bane of IT.

In short, there is most likely a reason that it isnt working and you need to ask the uni admins about it.
 
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