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Outlook Web App not letting me forward e-mails

Discussion in 'Web & Email' started by yeovil27, Jan 24, 2015.

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  1. yeovil27

    yeovil27 Thread Starter

    Jan 6, 2015

    I was wondering if anyone can help me with forwarding messages to a private e-mail account on Outlook Web App?

    I have quite a cumbersome e-mail setup at the college in which I work; I have to log in four times to access my e-mails in Outlook Web App. Unfortunately for me, the usual Exchange mail setup on a mobile device doesn't work with this e-mail. The other option is sending a text message to my phone when I receive a new e-mail, but I am not in the accepted countries/providers. So I thought I'd save myself a couple of minutes a day (and stop embarrassing myself by replying to e-mails far too late) by forwarding e-mails to my private account, where I'd read it, then log in four times to reply to it ASAP.

    However, when I click on 'Create an Inbox Rule', select options ' When the message arrives, [Apply to all messages]' and 'Do the following: Forward the message to... * Select people...' it simply doesn't work. The 'Select people...' hyperlink doesn't do anything. The corner of the window says 'javascript void' but nothing happens. The window hasn't frozen.

    I've tried this in on my personal laptop and my college laptop - the link just doesn't work. Is there a way to fix it? Or is there an alternative way of forwarding e-mails that I can use?

    Thanks in advance for your help.
  2. Triple6

    Triple6 Moderator

    Dec 26, 2002
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    Does your college allow this? If they don't support Exchange on mobile devices then they may not support or want the emails leaving their system. Have you contact your college's internal IT for help with this?
  3. valis

    valis Moderator

    Sep 24, 2004
    Im about 99% certain that is a restriction put in place by the uni admins, as we have a similar policy at my employment.

    Just as an fyi, in many companies (mine included), transferring email to a private account is a pretty bad offense; I have seen charges pressed in cases such as that. Enron left a bad taste around the board, but Sarbanes-Oxley is a bane of IT.

    In short, there is most likely a reason that it isnt working and you need to ask the uni admins about it.
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