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Outlook won't open

Discussion in 'Business Applications' started by melonhead, Jan 21, 2003.

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  1. melonhead

    melonhead Thread Starter

    Joined:
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    I have a client that has Outlook 97. Every time you try to open it an error message comes up that it cannot open and if continues to contact vendor. I have uninstalled and reinstalled twice, etc. with no luck. Any suggestions?
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
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    First Name:
    Anne
    Start-Run:

    outlook.exe /unregserver


    then


    Start-Run:

    outlook.exe /regserver


    ??

    (Liked your Access/Envelopes answer. Good show.)
     
  3. melonhead

    melonhead Thread Starter

    Joined:
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    Thanks so much for your solution! I finally got her Outlook to work, but I am going to file your response for future clients! Does this work for other software issues also?

    Thanks for the comment about Access.
     
  4. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    There are "easier" ways for most of the other programs. And you can just post your Qs here.

    But there are a bunch of Outlook command line switches, like:

    /cleanreminders for when people's reminders don't work right

    /cleanfreebusy when their free/busy time isn't being reported right


    Just go to Technet:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;kbhowto&sd=TECH&ln=EN-US&FR=0

    Put your product in.
    Put "command line switch" in the search. Or just "switch" or "switches".

    You'll find a bunch of goodies.

    Happy to help!


    Oh! You can't use the regserver on Outlook XP (but you can use the other switches). Just use detect and repair Office from the control panel.
     
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