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Outlook

Discussion in 'Web & Email' started by KAllen, Feb 4, 2005.

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  1. KAllen

    KAllen Thread Starter

    Joined:
    Feb 4, 2005
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    I have a user with Microsoft Outlook. Recently when she did send/receive to get new emails, a message said it was receiving 27 messages however, they cannot be seen. All that is viewing is her old mail. Is there some setting that might have inadvertantly been changed? Thanks for helping :)
     
  2. WendyM

    WendyM Retired Trusted Advisor

    Joined:
    Jun 27, 2003
    Messages:
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    It's possible that a filter is being applied. Go to View/Current View/Customize Current View. Does it say "Off" next to Filter?
     
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