1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.


Discussion in 'Web & Email' started by Iceman244, Apr 6, 2008.

Thread Status:
Not open for further replies.
  1. Iceman244

    Iceman244 Thread Starter

    Jun 22, 2005
    I have just got my laptop back from being repaired and have loaded everything on and downloaded Internet Explorer 7 which includes Outlook Express 6.

    When it was being repaired it had to be restored.

    Now when I launch outlook express and try and send / receive messages, the error message below appears.

    The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

    Also when I click on the start button the email icon appears for Outlook Express 6 which is correct, but the icon appears for Microsoft Office Outlook 2003 which I believe came as part of my MS Office package.

    Do I need to delete this programme or Icon?

    Can anyone help please?


  2. kiwiguy


    Aug 17, 2003
    The error suggests that you have not filled in the POP3 server name and SMTP server name as required by your ISP.

    Your ISP website should have the correct settings available, or try ringing them.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/700966

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice