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Outlook2007 "preparing to send and receive"

Discussion in 'Business Applications' started by gerry2, Nov 8, 2010.

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  1. gerry2

    gerry2 Thread Starter

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    hi
    I am running outlook 2007 on a vista os. on a wireless enabled laptop.Suddenly, after no trouble for ages, outlook has started tol go into "preparing to send and receive" mode and I have to reboot to get it to work but then only for a short time. I have changed my av from AVG to Microsoft security and have deleted and reentered my server (orange) account details. I have also unticked all "Microsoft exchange views"in all folder properties.I do not run exchange. My internet wireless connection works fine and reads excellent. Does anyone have a solution I could try?
     
  2. etaf

    etaf Wayne Moderator

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    did you change because of the problem or did the problem occur after this change
     
  3. gerry2

    gerry2 Thread Starter

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    I changed because I was having trouble.
     
  4. etaf

    etaf Wayne Moderator

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  5. gerry2

    gerry2 Thread Starter

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    Thanks
    I have tried system restore but problem keeps returning. I should add that when it occurs the outlook icon in the right task bar reads "synchronizing folders" and if I leave this an "enter password" box crops up.
     
  6. etaf

    etaf Wayne Moderator

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    do you have outlook to automatically send and recieve - if so whats the frequency - I have seen a few instances where if this time is too short outlook gets into a loop - change the interval time to 10mins

    have you installed outlook 2007 service pack 2
    http://support.microsoft.com/kb/968774
     
  7. gerry2

    gerry2 Thread Starter

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    I give up.I will just have to reboot when the problem occurs.Thanks for your help anyway.
    gerry2
     
  8. gerry2

    gerry2 Thread Starter

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    I think I have a solution to my"outlook is preparing to send and receive" problem.I have emptied my search folders,and in tools trust centre, addins, manage addins, I have unticked "windows search E mail indexer".I have then re booted the computer.All has been well for 24 hours,fingers are crossed.In addition I have disabled "automatic send and receive" in send and receive settings. I am not sure if this was necessary and will experiment and report back in a week.
    gerry2
     
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