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Outlool 2002 Notification Problem

Discussion in 'Web & Email' started by jerald bloom, Dec 23, 2001.

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  1. jerald bloom

    jerald bloom Thread Starter

    Joined:
    Jun 14, 2001
    Messages:
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    I recetly installed Outlook 2002 on my computer. When I'm working in another window after Outlook is minimized I don't receive a sound or visual notification.
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
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    Hiya

    Have you set it up for sounds?

    Tools | Options. Preferences. E-mail Options.

    In the Message handling, select the Display a Notification message when new mail arrives check box to turn the option on.

    To choose more e-mail notification options:

    Select Advanced E-mail Options.

    In the Advanced E-mail Options dialog box, in the When new items arrive area:

    Select the check box for the options you want:

    Play a sound.
    Briefly change the mouse cursor.
    Show an envelope icon in the system tray.

    Select OK.

    Select OK twice.

    Regards

    eddie
     
  3. jerald bloom

    jerald bloom Thread Starter

    Joined:
    Jun 14, 2001
    Messages:
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    Thanks for the prompt reply Eddy. All of the boxes you cited were already checked. The Outlook seems to require my clicking the send/receive button each time I access the program. Is this a part of the problem?
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    36,009
    Hiya

    Its a busy time of the year, but lets have a look.

    What OS are you using? You also said that you have just installed it. Was this an upgrade or a clean install? Did you have any other versions of Outlook on this PC prior to this version?

    Also, and lets hope you don't, lets have a look for viruses:

    http://housecall.antivirus.com/housecall/start_corp.asp

    Do you get any notifications, like a flashing envelope in the systray, near the clock?

    eddie
     
  5. jerald bloom

    jerald bloom Thread Starter

    Joined:
    Jun 14, 2001
    Messages:
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    Hi Eddie and I hope you are having a wonderful holiday. I did use the website that you cited and, fortunately, I do not have any viruses. I am using the Millenium operating system and I formerly used Outlook Express. I do not have any notifications next to the clock. Thank you for assisting me. It's a minor glitch but irritating. Jerry
     
  6. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
    Messages:
    2,323
    Check this, go to tools, options, mail setup, check the box under send/receive that says send immediatly when connected. You can also click on the send/receive option box and tell it to check at a set interval.
     
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