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outook 2003 profile

Discussion in 'Business Applications' started by rainforest123, Jan 11, 2006.

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  1. rainforest123

    rainforest123 Thread Starter

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Outlook 2003, part of Office Teacher & Student
    Windows XP Home SP2 with all updates
    No LAN involved; no Exchange server involved.
    Norton AV 2005 & Norton Personal Firewall 2005 [ separate programs ];

    Problem:
    unable to log onto pop server
    0x8004210a
    1 solution suggests creating a new profile.
    http://support.microsoft.com/kb/829918/#XSLTH3120121122120121120120

    1. If I create a new profile, can I import the messages & addresses / contacts? If so, how?
    I found this for exporting / importing contacts.
    http://www.nps.edu/Technology/HelpStart/Outlook2003FAQ.html

    2. If I use Microsoft's backup add-in, will the problems come along?
    http://www.microsoft.com/downloads/...3a-b7d0-4b16-b8af-5a6322f4fd01&DisplayLang=en

    3. After backing up, should I delete the existing profile before creating a new profile?

    4. After creating the new file, how do I access the messages & contacts? I found this.
    http://www.onecomputerguy.com/app_info/outlook_xp.htm

    Thanks for your help.
    B123
     
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