outook 2003 profile

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rainforest123

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Joined
Dec 28, 2004
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Outlook 2003, part of Office Teacher & Student
Windows XP Home SP2 with all updates
No LAN involved; no Exchange server involved.
Norton AV 2005 & Norton Personal Firewall 2005 [ separate programs ];

Problem:
unable to log onto pop server
0x8004210a
1 solution suggests creating a new profile.
http://support.microsoft.com/kb/829918/#XSLTH3120121122120121120120

1. If I create a new profile, can I import the messages & addresses / contacts? If so, how?
I found this for exporting / importing contacts.
http://www.nps.edu/Technology/HelpStart/Outlook2003FAQ.html

2. If I use Microsoft's backup add-in, will the problems come along?
http://www.microsoft.com/downloads/...3a-b7d0-4b16-b8af-5a6322f4fd01&DisplayLang=en

3. After backing up, should I delete the existing profile before creating a new profile?

4. After creating the new file, how do I access the messages & contacts? I found this.
http://www.onecomputerguy.com/app_info/outlook_xp.htm

Thanks for your help.
B123
 
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