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Outook Express - log file problem

Discussion in 'Web & Email' started by Marlo, Jul 26, 2000.

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  1. Marlo

    Marlo Thread Starter

    Joined:
    Feb 23, 1999
    Messages:
    54
    I've been having problems with Outlook Express crashing and/or having problems that keep giving me an error message about the log file being too big or something. I keep my sent file folder and deleted file folder relatively empty. My inbox has less than 20 items in it, none of them huge. Can anyone tell me how and where I can fix this? If there is no fix, if I download a new copy of Outlook Express over the old one, will my address book reamin in tact? Thanks for your help.

    Marlo
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,136
    Try some maintenance first and see if this helps to clear it up.
    Close all programs except Outlook Express, including any antivirus programs you may have running.

    First in OE, Tools>Options>Maintenance, uncheck the option for: Compact messages in the background and leave it unchecked from now on.

    File>Folder>Compact all Folders. Leave the computer alone until it has completed compacting.

    Let us know if this resolves the problem or not.
     
  3. Marlo

    Marlo Thread Starter

    Joined:
    Feb 23, 1999
    Messages:
    54
    I followed your instructions and so far... so good. I'll have to wait and see, as I used to get the message a couple times a day. I'll let you know either way. Thanks.

    Marlo
     
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