OverHeating 6 months HighEndComputer "bought on store"

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quitoalmeida

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Joined
Jan 25, 2018
Messages
2
Hello ,

My computer :
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 8
RAM: 32707 Mb
Graphics Card: NVIDIA GeForce GTX 1080, -1 Mb
Hard Drives: C: 475 GB (302 GB Free); D: 1851 GB (1848 GB Free); E: 11 GB (1 GB Free);
Motherboard: HP, 830C
Antivirus: Windows Defender, Disabled

Issue: Every time i run a game, or a heavy task, my cpu just go crazy, to 90 º , im a noob on software knowledge.
My computer just freeze, #beeps# for 2 seconds, my headphone sounds go off, and the sound start running from my screen, that means , that my driver of sound go desactivated.


Need Help!

Thank you, sorry for poor english.
 
Joined
Jan 7, 2014
Messages
2,638
Sounds like your CPU heat sink is not installed properly or the heat sink compound is dried up. Is it a factory HP? Have you ever opened it up and blown the dust out with caned air?
 

quitoalmeida

Thread Starter
Joined
Jan 25, 2018
Messages
2
Yes its from HP, yes i already blown away some air, nothing change, its a destokp , can you help me with something? I spend so much money on this , im sad :/
 
Joined
Jan 7, 2014
Messages
2,638
Like I said on the heat sink the push pins may not be installed correctly, If you don't know how bring it to some one that does or install a better heat sink. Don't know what HP put in there. If it is still in warranty bring it back.
 
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