1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Overwhelming ads and underlined green text popups

Discussion in 'Virus & Other Malware Removal' started by tkolady77, May 25, 2015.

Thread Status:
Not open for further replies.
  1. tkolady77

    tkolady77 Thread Starter

    Joined:
    May 25, 2015
    Messages:
    1
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 7989 Mb
    Graphics Card: Intel(R) HD Graphics, -325 Mb
    Hard Drives: C: Total - 447802 MB, Free - 2610 MB; D: Total - 28832 MB, Free - 4229 MB; F: Total - 99 MB, Free - 83 MB;
    Motherboard: Hewlett-Packard, 144C
    Antivirus: Norton AntiVirus Online, Updated and Enabled




    I keep getting the very annoying underlined green texts with linked ads in any article I'm reading. I already went through the internet settings and supposedly removed all extensions that might be giving an issue. I downloaded AdwCleaner and ran the scan. I will copy and paste the results here. I am afraid of removing something that I may actually need. So I need some advice on that front.


    AdCleaner:


    # AdwCleaner v4.205 - Logfile created 25/05/2015 at 01:25:19
    # Updated 21/05/2015 by Xplode
    # Database : 2015-05-24.1 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    # Username : Natalie - NATALIE-HP
    # Running from : C:\Users\Natalie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\P9RBXXI3\adwcleaner_4.205.exe
    # Option : Scan
    ***** [ Services ] *****

    ***** [ Files / Folders ] *****
    File Found : C:\Users\Chet\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\pflphaooapbgpeakohlggbpidpppgdff
    File Found : C:\Users\Chet\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_pflphaooapbgpeakohlggbpidpppgdff_0.localstorage-journal
    File Found : C:\Users\Chet\AppData\Roaming\Mozilla\Firefox\Profiles\hrlbt1g2.default\searchplugins\dregol.xml
    File Found : C:\Users\Kids\AppData\Roaming\Mozilla\Firefox\Profiles\w8bxg3f4.default\searchplugins\dregol.xml
    File Found : C:\Users\Natalie\AppData\Roaming\Mozilla\Firefox\Profiles\6yhutnh9.default\searchplugins\dregol.xml
    File Found : C:\Users\Natalie\AppData\Roaming\WBPU-TTL.DAT
    Folder Found : C:\Users\Natalie\AppData\Roaming\Mozilla\Firefox\Profiles\6yhutnh9.default\Extensions\{02edb56b-9b33-435b-b7df-b2843273a694}
    Folder Found : C:\Users\Natalie\AppData\Roaming\Mozilla\Firefox\Profiles\6yhutnh9.default\Extensions\{d0d872fa-5875-418c-8f78-684486dc9a43}
    Folder Found : C:\Users\Natalie\AppData\Roaming\ProgSense
    ***** [ Scheduled tasks ] *****

    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****
    Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <local>
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7854F00C-DC77-477E-A10E-603F48442D3B}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
    Key Found : HKCU\Software\ProgSense
    Key Found : [x64] HKCU\Software\ProgSense
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{b160a11e-8cde-47dd-bc20-2d67921fe5c6}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
    Key Found : HKLM\SOFTWARE\Classes\DictionaryBoss.ToolbarProtector
    Key Found : HKLM\SOFTWARE\Classes\DictionaryBoss.ToolbarProtector.1
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{58f23f40-5d16-4689-8e7d-c867153c8770}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{73a92446-8e2a-4b4d-8bfb-fa18f6b1c9a8}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C0CAA5FE-7C9C-4DCA-A265-63CF55379D1A}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f1c42789-0513-4c10-9978-e4eabbe0e02d}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C0CAA5FE-7C9C-4DCA-A265-63CF55379D1A}
    Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{73a92446-8e2a-4b4d-8bfb-fa18f6b1c9a8}
    Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Found : HKU\.DEFAULT\Software\AskToolbar
    Key Found : HKU\.DEFAULT\Software\ImInstaller
    Key Found : HKU\.DEFAULT\Software\WNLT
    Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [DictionaryBoss AppIntegrator 32-bit]
    Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [DictionaryBoss AppIntegrator 64-bit]
    ***** [ Web browsers ] *****
    -\\ Internet Explorer v11.0.9600.17801

    -\\ Mozilla Firefox v29.0.1 (en-US)
    [hrlbt1g2.default] - Line Found : user_pref("browser.search.selectedEngine", "Dregol");
    [hrlbt1g2.default] - Line Found : user_pref("browser.startup.homepage", "hxxp://www.dregol.com/?f=1&a=drg_ir_15_15&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0StCtCzyyEtN1L2XzutAtFzytFzztFtBtN1L1CzutCyEtBzytDyD1V1StN1L[...]
    [w8bxg3f4.default] - Line Found : user_pref("browser.search.selectedEngine", "Dregol");
    [w8bxg3f4.default] - Line Found : user_pref("browser.startup.homepage", "hxxp://www.dregol.com/?f=1&a=drg_ir_15_15&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0StCtCzyyEtN1L2XzutAtFzytFzztFtBtN1L1CzutCyEtBzytDyD1V1StN1L[...]
    [6yhutnh9.default] - Line Found : user_pref("browser.search.selectedEngine", "Dregol");
    [6yhutnh9.default] - Line Found : user_pref("browser.startup.homepage", "hxxp://www.dregol.com/?f=1&a=drg_ir_15_15&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0StCtCzyyEtN1L2XzutAtFzytFzztFtBtN1L1CzutCyEtBzytDyD1V1StN1L[...]
    -\\ Google Chrome v43.0.2357.65
    [C:\Users\Chet\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
    [C:\Users\Chet\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0CyCzyyEtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=1376235985&ir=
    [C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
    [C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Homepage] : hxxp://start.mysearchdial.com/?f=1&a=dsites&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0CyCzyyEtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=1376235985&ir=
    [C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Startup_URLs] : hxxp://start.mysearchdial.com/?f=1&a=dsites&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0CyCzyyEtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=1376235985&ir=
    [C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Default_Search_Provider_Data] : hxxp://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0CyCzyyEtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=1376235985&ir=
    [C:\Users\Natalie\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
    [C:\Users\Natalie\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Users\Natalie\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.dregol.com/results.php?f=4&q={searchTerms}&a=drg_ir_15_15&cd=2XzuyEtN2Y1L1QzuyCyE0DyE0D0AtCzztC0AtA0D0DtBzyzytN0D0Tzu0StCtCzyyEtN1L2XzutAtFzytFzztFtBtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2SyCzy0ByDtCtByEtBtGtAtDtCyBtG0AtA0FzztG0AtAyD0EtGtCyEtCzytAtC0EtD0FtByB0B2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0F0Dzz0E0C0FtAyCtG0Bzz0CtDtGyEyB0C0EtG0BzyyCyCtGyEyCtByDyCyD0BzzyEyC0Bzy2QtN0A0LzutB&cr=2029243224&ir=
    *************************
    AdwCleaner[R0].txt - [61747 bytes] - [26/01/2015 00:39:27]
    AdwCleaner[R1].txt - [7425 bytes] - [25/05/2015 01:25:19]
    AdwCleaner[S0].txt - [62241 bytes] - [26/01/2015 00:42:33]
    ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [7544 bytes] ##########


    I would like to clear these bugs out right away but I want to wait and have an expert check out the list of the marked programs so they can tell me which ones need to stay, if any, so that I don't end up regretting my DIY fix. :D


    Thank you so very much in advance!!! And happy Memorial Day!
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,283
    First Name:
    Derek
    let adwclweaner fix anything it finds
    reboot & see if that cures the problem
    if it doesn't then post back with what still happens
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1148786

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice