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OxOeedfade

Discussion in 'Windows XP' started by John Charles, Jul 22, 2007.

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  1. John Charles

    John Charles Thread Starter

    Joined:
    Jul 22, 2007
    Messages:
    5
    Hi, I am your average pc user - recently downloaded a bundle of stuff which included Adobe 8. Bad mistake. Computer slowed to nearly a stop. Got rid of it all, as I thought, but pc still sluggish, screen keeps freezing, and getting a message as I close down about an error called OxOeedfade. What is this tellig me please? I use AVG free antivirus software now, but at the time was using Norton.
     
  2. Blackmirror

    Blackmirror

    Joined:
    Dec 5, 2006
    Messages:
    32,642
    Hello can you try a system restore

    start run msconfig launch system restore

    to before you downloaded and installed those
     
  3. John Charles

    John Charles Thread Starter

    Joined:
    Jul 22, 2007
    Messages:
    5
    Hi, posted an hour ago but with insufficient information for any one to help. Im getting an error message when I close down the pc:

    "CVCNAUX.exe-application error
    The exception unknown software exception (OxOeedfade) occureed in the application at location OX7C812A5B
    "

    This started a while ago, after I downloaded Adobe 8 with a bundle of other stuff - my pc slowed to almost a halt, so I offloaded the bundle, but Im still getting screen freezes and this error message. My current virus checker is AVG, but at the time it was Norton, and I had my suspicions that Norton might have conflicted with downloading the bundle.

    Can any one help me please? What does this eror message mean?

    John Charles
     
  4. John Charles

    John Charles Thread Starter

    Joined:
    Jul 22, 2007
    Messages:
    5
    What's the worst thing that can happen if I do?
     
  5. devil_himself

    devil_himself

    Joined:
    Apr 7, 2007
    Messages:
    4,910
    Start >> Run >> eventvwr.msc >>> Copy and paste some of the recent errors
     
  6. Blackmirror

    Blackmirror

    Joined:
    Dec 5, 2006
    Messages:
    32,642
    Nothing
    It is reversible

    It will restore your pc to before you downloaded those programs
    If it doesnt work we will have to try something else
     
  7. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    I have merged both threads together, please stay with this thread till finished and don't start a new one as it causes confusion
    Thanks
     
  8. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu.
    Click on the entry in start menu to run HijackThis
    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
  9. John Charles

    John Charles Thread Starter

    Joined:
    Jul 22, 2007
    Messages:
    5
    Many thanks for your help so far. Here is the saved log from Hijack This:

    Logfile of HijackThis v1.99.1
    Scan saved at 16:27:50, on 22/07/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\system32\wfxsnt40.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Spyware Doctor\SDTrayApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\Spyware Doctor\svcntaux.exe
    C:\Program Files\Spyware Doctor\swdsvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\AdwareAlert\AdwareAlertSrv.srv.exe
    C:\Program Files\AdwareAlert\AdwareAlert.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\User\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.3558\swg.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    O4 - Global Startup: officejet 6100.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: www.rbsdigital.com
    O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
    O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/ocis/SiSAutodetectNT.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AdwareAlert Scanning Engine (AdwareAlertSrv) - Unknown owner - C:\Program Files\AdwareAlert\AdwareAlertSrv.srv.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


    Whatever assistance you can give will be much appreciated.

    John Charles
     
  10. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    if you have uninstalled adobe already then

    Run hijackthis, put a tick in the box beside these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    however I don't think that is the cause of your problem but I think it is probably a clash between spyware Doctor & Adware Alert

    You did say that you had installed AVG but I can't see any sign of that only Norton antivirus


    The file name showing the problem doesn't come up in any searches but I feel it is a Spyware Doctor file by the similarities with other SD known file names

    when did you install SD & when did you install Adware Alert
     
  11. John Charles

    John Charles Thread Starter

    Joined:
    Jul 22, 2007
    Messages:
    5
    message to Blackmirror. Prior to downloading Hijack This, I took your advice to go to systems restore, and chose a date in June. Unfortunately this did not solve the problem. I then reversed the system restore to bring it back to 22 July, as you said it was reversible. I now find myself with the Norton antivirus and other things that were eliminated from my computer after June, and cant get rid of them. Does reversible mean that I bring all the old baggage back with me, cos thats whats happened?
     
  12. Rick1953

    Rick1953

    Joined:
    Feb 15, 2002
    Messages:
    539
    If you restored from a June restore point then back to a point in the future you will get everything back that was installed, changed, etc. between the 2 points.
    Stay away from using system restore while you have a HJT log posted!
    Fix the problems in the log and then go on from there if the original problem(s) isn't solved.
     
  13. galaktikon

    galaktikon

    Joined:
    Jul 23, 2007
    Messages:
    16
    Things that causes PC's to slow down are usually anti-virus programs because they eat up a lot of ram and other reasons to many programs are loaded in your task bar. Try freeing up the programs that are loaded on startup but it looks your pc has a virus better antivirus software is panda but they charge yearly for the update would recommend you to reformat your pc make sure to backup files
     
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