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PAINFULLY slow computer recently

Discussion in 'Windows XP' started by IgnorantStudent, Nov 20, 2008.

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  1. IgnorantStudent

    IgnorantStudent Thread Starter

    Jul 15, 2008
    My computer has really been slowing down lately, boot time is pretty much the same as usual, not great, but reasonable. The real problems happen a few minutes after I log in and am trying to run some programs, or view documents. This is especially the case when connected to the internet.
    Please help!! maybe I'm running too many processes that don't need to be there?

    Computer Info:

    Dell INSPIRON 600M
    Intel Pentium 1.60GHz
    RAM: 512 MB

    HJT Log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:57:19 PM, on 20/11/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\IEXPLORE.EXE http://www.symantec.com/techsupp/se...0000096.000001d8&e=00000082.00000096.000001da
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab30149.cab
    O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
    O16 - DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} (OnagerCtrl Class) - https://bonfire.puretracks.com/en/onager.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131986312097
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

    End of file - 11211 bytes
  2. draceplace


    Jun 8, 2001
    Why don't you try eliminating some of the proceses?
  3. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    Some of these questions you've answered, but go through the "drill" anyway.

    You may be overheating or need more ram, in particular.


    0 > when did the problem seem to be begin?
    1 > is it very slow to boot up?
    2 > do programs open slowly?
    3 > does the same behavior occur both on and off the internet. Or with no connection at all?
    4 > does it matter how long the system has been on, and does a restart improve things?

    Slow performance issues can often be due to overheating, so if the system is faster after it has been shutdown for a while and then restarted -- that would be especially suspect. To check for possible problems here, shutdown, open the case and blow out any accumulated dust. Then turn it
    on and check to see that the fan is working. Sometimes it helps to physically clean the fan.

    If a laptop, check to see that the vent is clear of dust and verify the fan is working. Temps and fan speed can usually be monitored with SpeedFan (except on Dell desktops), a free utility.

    5 > if you do a ctrl-alt-del, do any processes show excess cpu usage, other than System Idle Process?

    6 > If you open the Device Manager (run devmgmt.msc) and select the entry for IDE ATA/Atapi and select the Primary IDE > Advanced Settings, does it say the "current transfer mode" is Ultra DMA or PIO?

    If it says PIO or even just DMA (rather than “ULTRA” DMA, first ensure "Use DMA if Available” is selected, then select the driver tab and uninstall the driver and reboot. Then check again.

    *note that the above will not apply to RAID drive configurations.

    Alternately you can run the script on this page >> http://winhlp.com/node/10


    Do ctrl-alt-del to open up the task manager. Select the "performance" tab. Let me know what you see under:

    Physical Memory

    Total: this is your total installed ram -- "physical" memory
    Available: this is the amt of real "physical" memory presently uncommitted

    Commit Charge

    Total: this is the combination of total physical and virtual memory currently in use
    Limit: this is the total physical and virtual memory available
    Peak: this is the most you have had in use in this session
  4. washer


    Sep 15, 2008
    * washers Speed & Clean Guide v0.5 *
    First things first to make sure there is no malware/crap that your Norton never seems to pickup lets check/remove any bad stuff on your PC:

    First run Spybot >> http://www.spybot.com/en/download/index.html
    Then run MalwareBytes >> http://www.malwarebytes.org/

    If required for removal, perform a reboot.

    Windows Performance
    There are many visual effects Right click on My Computer
    Click: PropertiesClick: The Advanced tab.
    Under the Performance section,
    Click Settings
    Under the Visual Effects tab Click the Adjust for best performance
    Then scroll down to the very bottom and check the following:
    - Use visual styles on windows and buttons
    - Use drop shadows for icon labels on the desktop

    - Use common tasks in folder
    - Show translucent selection rectangle

    Click Apply. Click Ok.

    Back in the System Properties window, under Startup and Recovery,
    select Settings.

    Make sure Automatically restart is
    Click Ok.

    Windows Startup/Useless Apps

    If you think you have a lot of useless apps on your new computer that are bogging you down try running this tool first, its awesome and free to use. Let it run through and do its thing, removing all the crap (hence the name CrapCleaner):

    Decrapifier >>

    This program is another keeper. It removes all temp files, cookies, history, indexed files, last download location… on and on.. memory dumps all the way down to the clipboard. If you have never run it, you MUST!

    Download CCleaner >>

    Once Installed,
    in the CCleaner Tab,
    Click Run Cleaner
    This may take a very long time, I have seen some PCs removed 3 GBs of Crap off their PC.

    After the cleaning,
    Click the Registry tab.
    Click Scan For Issues, then after the scan, Select Fix.
    If may prompt you to backup your registry, feel free to, I never do.
    After you Fix, Scan one more time to get the rest, then Fix again.

    Click the Tools tab
    There should be Uninstall with a list of Applications.
    from here, uninstall any crap that you absolutely don’t need, Yahoo Toolbar, HP Image Tools, Napster, BigFix, Bejewelled, etc.. uninstall them one by one.

    Click Startup
    In this section… I honestly go crazy, if I were you I would leave the ones that you can see belong to the windows system, and get rid of EVERYTHING else except for your virus scanner. This is where you feel an extreme difference when rebooting your system, you will thank me later J

    You don’t need synaptic mouse software up, or your Audio bass booster software, office apps, pdf listeners, ipodtuneshelper blah blah blah.. so much junk.

    Then after this.

    Let me know what you think!


  5. washer


    Sep 15, 2008
    I would recommend getting rid of Norton when your subscription is over. its a resource hog and i find my computers more useful and will still get the same viruses without it. I would buy a copy of NOD32, its very small on resources and detects anything and everything that hasnt even been discovered with their THREATSense technology. Very good stuff.


    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\iPod\bin\iPodService.exe

    to start i suppose. and def get rid of all Symantec (NORTON) software as soon as you can, they are really not that good anymore. NOD32 all the way. Its 10x better and 20x less resources. Use the Norton Removal Tool to get rid of it when you are going to, its on their web-site: http://www.google.com/search?q=norton+removal+tool

    its the top link. I think many people would agree with me. Symantec is brutal.
    If you get antivirus 2008/2009, use malware bytes to get rid of it... other than that, who makes vicious viruses these days besides crappy malware? you dont need nortons crappy virus defs.

    Check your thermal paste on your CPU too :)
    512 RAM is VERY LOW as well.. pop at least a 1 or 2GB stick in then you're system will fly.:D
    if you are running XP and cannot afford RAM at the moment, I recommend locating a version of Windows Fundamentals for Legacy PCs
    its a barebone fully functional verison of XP for older PCs. Its AMAZING for old PCs, Ive used it myself. If you google you can find it ;)

    think thats all for now!

  6. Tafeille


    Nov 20, 2008
    WOW!! Can I just wrap you guys up in some really pretty sparkly paper, put you on the shelf that's closest to my computer, and unwrap you whenever I have the need?

    Those were the most detailed, helpful answers to a computer-problem question I've ever seen in my entire life.
  7. draceplace


    Jun 8, 2001
    Thanks Tafeille, it took me a while to come up with my part!!

    Donation to TSG would be nice!
  8. Tafeille


    Nov 20, 2008
    A donation I can do. And today's Friday, I'll be depositing my paycheck this afternoon and once again be solvent. Trust me, though, you won't want to build a statue in commemoration of the day you received my check. But I'll send what I can.

  9. Tafeille


    Nov 20, 2008
    LOL Draceplace, I'll just assume you gave the others the incentive they needed.

    Ok, now I'm off to find out where to send my donation.

  10. draceplace


    Jun 8, 2001
    Rolling Rog has a button in his signature.

    Thanks, we have some fun out here...
  11. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Oct 4, 2000

    You really don't want to do this step.

    Registry cleaners serve no useful purpose and should not be "casually" run. What may run successfully on one PC (and still have no affect on performance!), can completely kill another. For these reasons Registry Cleaners are not recommended as a resolution to a problem.
  12. washer


    Sep 15, 2008
    Thanks :D

    i have helping A.D.D
  13. IgnorantStudent

    IgnorantStudent Thread Starter

    Jul 15, 2008
    Thanks for all the great information!!!!!
    Rollin' Rog, I'll get the information for you A.S.A.P and post back. Afterwards can you tell me the specific processes to disable and how? I'm not very computer savvy...
    I', pretty sure that my dell laptop is not RAM upgradable, so i think i'm stuck with how it is in that aspect...or am I mistaken? This computer is about 4-5 yrs old.
    About the overheating, that might be an issue since Dell was very silly and put the main fan on the BOTTOM of the laptop i.e. sitting on a desk.
    washer, I completely I agree, I despise Norton but was forced into getting it :( I still have quite a bit of time left in the subscription so I guess I'll have to live with it for now.

    Thanks again!
  14. IgnorantStudent

    IgnorantStudent Thread Starter

    Jul 15, 2008
    Rollin' Rog:
    0> not too sure when it began...I guess past few months problem has gotten worse
    1> not too slow to boot up, pretty reasonable
    2> yes programs do open slowly, especially when connected to the internet
    3> problem greatly increased by internet
    4> not really affected by time on or restart
    5> no, not really. flickers here or there. for example wuauclt.exe (i believe it's windows update) but it only lasts for a little bit
    6> ULTRA DMA
    Physical Memory:
    Total: 523496
    Available: 195412
    System Cache: 311316
    Commit Charge:
    Total: 452008
    Limit: 2065724
    Peak: 627536
  15. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    You need another half gig of memory since your "Total" under "commit charge" is very near your installed memory and your "Peak" is above it.

    I haven't heard of any ram not being upgradeable from 500 mb to 1 gig. Try running a Crucial Scanner on it:


    Looking at your scanlog, there is probably not a lot to be saved there by disabling anything. None of the Adobe or Sun Java entries are particulary useful or required.

    And I don't know what this is, if you don't either, just try unchecking it in msconfig > startups:

    O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\IEXPLORE.EXE http://www.symantec.com/techsupp/ser...00096.000001da

    Usually "runonce" items are supposed to disappear after running once.

    You could proably live without this as well:

    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon

    You can experiment by running msconfig and unchecking items under the startup tab that are not security related, and see if they are really required for anything.

    Something you are running after startup is probably consuming a lot of memory -- but you can monitor those figures as you go and see what happens.

    Are you in Ultra DMA MODE 4, 5 or 6, or just "Ultra DMA"? There is a difference here
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