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Painfully slow computer

Discussion in 'Windows XP' started by Alvard31, Jan 17, 2011.

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  1. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    I have a Dell Inspiron B130 laptop. It takes 2:32 to boot from power on to the log on screen, 23:22 to fully boot, and 3:04 to load Internet Explorer. Can anyone Help?

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Celeron(R) M processor 1.60GHz, x86 Family 6 Model 13 Stepping 8
    Processor Count: 1
    RAM: 1015 Mb
    Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
    Hard Drives: C: Total - 72763 MB, Free - 27412 MB;
    Motherboard: Dell Inc., 0RJ272, , .HX594C1.CN701666A902UF.
    Antivirus: Norton Internet Security, Updated: Yes, On-Demand Scanner: Enabled
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    Let's see what's auto-loading and running in the background and if any obvious problems are present.

    Go here and click the green icon to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    ---------------------------------------------------------
     
  3. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    Thanks to anyone who tries to help in advance. Posted this to other tech support forums and got little response. Here is the log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2:07:38 PM, on 1/17/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
    C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Norton SystemWorks Basic Edition\NswUiTray.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Plaxo\3.23.0.11\PlaxoSysTray.exe
    C:\Program Files\Microsoft Money\System\Money Express.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Garmin\gStart.exe
    C:\Program Files\Plaxo\3.23.0.11\PlaxoHelper_en.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\CyberDefender\Registry Cleaner\CDregclean.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\WALTDCS\wallchanger.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    C:\Program Files\trend micro\HijackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.earthlink.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4061121
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlido11custreg?clid=1033
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink MailBox\Toolbar\ElnkPub.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: File Print FedEx Kinko's - {9566395F-43D2-4c64-B525-B501FFA276E2} - mscoree.dll (file missing)
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink MailBox\Toolbar\uninsttb.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\YTSingleInstance.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O3 - Toolbar: File Print FedEx Kinko's - {9566395f-43d2-4c64-b525-b501ffa276e2} - mscoree.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
    O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink MailBox\Toolbar\Toolbar.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [StartupDelayer] "C:\Program Files\r2 Studios\Startup Delayer\Startup Launcher.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
    O4 - HKLM\..\Run: [NswUiTray] C:\Program Files\Norton SystemWorks Basic Edition\NswUiTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PlaxoSysTray] C:\Program Files\Plaxo\3.23.0.11\PlaxoSysTray.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\3.23.0.11\PlaxoHelper_en.exe -a
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [DriverMax] "C:\Program Files\Innovative Solutions\DriverMax\devices.exe" -agent
    O4 - HKCU\..\Run: [DriverMax_RESTART] "C:\Program Files\Innovative Solutions\DriverMax\devices.exe" -RESTART
    O4 - HKCU\..\Run: [CyberDefender Registry Cleaner] C:\Program Files\CyberDefender\Registry Cleaner\CDregclean.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/se...0000096.000001da&d=00000082.000000d4.00000264
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O4 - Startup: Snapfish Picture Mover.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Snapfish Picture Mover.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink MailBox\Toolbar\SearchUI.dll/search.html
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: PUFLITE - http://darinalvarez.point2agent.com/Office/ColpaControls/Photo/Control/PUFLITE.CAB
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} (FileCruiser Class) - http://mfr.mlxchange.com/Control/FileCruiser.cab
    O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://mfr.mlxchange.com/Control/Specfile.cab
    O16 - DPF: {28E52D43-46EB-439B-8334-DA8D9C63D5B7} (ENCMAX Control) - http://wucma.wyldfyre.com/xbin/ENCMAX.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {3DBF22D3-C9D9-4EC8-9380-862189B708E6} (OutlookUpload.OutlookSync) - http://www.transactiondesk.com/INET5_DOC/INSTANETFORMS/java/OutlookUpload.CAB
    O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mfr.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    O16 - DPF: {54D53429-945C-4188-B460-C81356541882} - http://eshare.hpphoto.com/Download/HPeServicesLocalPrint.CAB
    O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mfr.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://mfr.mlxchange.com/Control/LiteGrid.cab
    O16 - DPF: {7876E4A5-78B7-4020-B08F-C960A1ED54C9} (WebWatch Class) - http://www.gregsreef.com/WinWebPush.cab
    O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mfr.mlxchange.com/5.1.01.8806/Control/IRCSharc.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsoft.com/en/secure/ocarpt.CAB
    O16 - DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} (Cerebus Class) - http://mfr.mlxchange.com/Control/WebDog.cab
    O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
    O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} (Java Plug-in 1.6.0_20) -
    O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax/rnl/java/RntX.cab
    O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://mfr.mlxchange.com/Control/AspCustomCtrls.cab
    O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - http://www.plaxo.com/activex/plx_upldr-2k-xp.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (file missing)
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    --
    End of file - 27781 bytes
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    All I had to do was glance at your HiJackThis log to see one very obvious reason why your computer is running like a turtle. It has a massively-bloated startup load. There are way too many programs and services auto-loading and running in the background. Many of them don't need to auto-load and run at all, and others can be manually started when needed.

    Give me 15 - 20 minutes to examine your log carefully, then I'll get back to you.

    -----------------------------------------------------------------
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    I need to get a general idea of what's currently installed in that computer. I can tell you right now that a number of programs need to go.

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ------------------------------------------------------------
     
  6. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    4PLAY 5.0
    725plc32
    Adobe Acrobat 5.0
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Acrobat Reader for Pocket PC 1.0
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Illustrator 10
    Adobe Media Player
    Adobe Media Player
    Adobe PageMaker 7.0
    Adobe Photoshop 7.0
    Adobe Reader 8.1.2
    Adobe Shockwave Player
    Adobe SVG Viewer 3.0
    Adobe Type Manager 4.1
    Adobe® Photoshop® Album Starter Edition 3.0
    AIM 6
    AnswerWorks 4.0 Runtime - English
    AnswerWorks 5.0 English Runtime
    AOLIcon
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Audacity 1.2.6
    Audit Support Center 1.0
    BlackBerry Desktop Software 4.7
    BlackBerry Desktop Software 4.7
    BlackBerry Device Software Updater
    BlackBerry® Media Sync
    BlueDasher plugin for Internet Explorer (remove)
    Bonjour
    Broadcom 440x 10/100 Integrated Controller
    Broadcom Management Programs
    Bulk Image Downloader v1.38.0.3
    Canon S600
    Carbonite
    CCleaner (remove only)
    CleanUp!
    Conexant HDA D110 MDC V.92 Modem
    Connection Keep Alive
    Core FTP LE 1.3c
    CyberDefender Registry Cleaner
    Debugging Tools for Windows (x86)
    Debut Video Capture Software
    Dell Digital Jukebox Driver
    Dell DJ Explorer
    Dell Driver Reset Tool
    Dell Game Console
    Dell Support 3.2.1
    Dell Support Center (Support Software)
    Dell Wireless WLAN Card
    Detto IntelliMover
    Digital Content Portal
    Digital Line Detect
    Documentation & Support Launcher
    DriverMax 5
    DVD Flick 1.3.0.7
    DVD Photo Slideshow Pro 7.93
    DVDFab 6.0.2.2 (June 26, 2009)
    EarthLink MailBox
    EarthLink Setup Files
    EarthLink Toolbar
    EducateU
    eMule
    eNeighborhoods Personal Edition
    Evrsoft First Page 2006
    Eyeball Chat 2.2
    ffdshow [rev 610] [2006-12-01]
    File, Print FedEx Kinko's
    FLV Player 1.3.3
    Free FLV Converter V 5.0
    Games, Music, & Photos Launcher
    Garmin POI Loader
    gdRSS Reader 2.1.0.8
    G-Force
    GigaTribe 2.46
    Google Desktop
    Google Earth
    Google Toolbar for Firefox
    Google Updater
    HiJackThis
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB981793)
    ieSpell
    ImageShack Uploader 2.2.0
    ImgBurn
    Imikimi Plugin 0.4.0
    Intel A/V Codecs V2.0
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Intellex Player
    InterActual Player
    InterVideo AVControlSDK
    InterVideo DeviceService
    IRIS 2.2
    iTunes
    Java(TM) 6 Update 23
    Junk Mail filter update
    KONICA MINOLTA bizhub C353 Series
    L&H Voice Xpress Standard
    LG USB Modem driver
    LinkedIn Outlook Toolbar
    LiveUpdate (Symantec Corporation)
    LiveUpdate (Symantec Corporation)
    LiveUpdate 1.6 (Symantec Corporation)
    Malwarebytes' Anti-Malware
    MCU
    MediaFACE II
    MERLIN Hurricane Tracking Tool
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft ActiveSync
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Default Manager
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Location Finder
    Microsoft Money 2002
    Microsoft Money 2002 System Pack
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Live Add-in 1.3
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional 2007
    Microsoft Office Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Plus! Photo Story 2 LE
    Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft UI Engine
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual Studio 2005 Tools for Office Runtime
    Microsoft Works
    mIRC
    MLX Professional Synchronization Tool
    Modem Helper
    Mozilla (1.7.13)
    Mozilla Firefox (3.6.3)
    MSConfig CleanUp 1.2
    MSN Toolbar
    MSN Toolbar Platform
    MSVCRT
    MSXML 4.0 SP2 (KB973688)
    Musicmatch® Jukebox
    MySpaceIM
    Nero 8
    neroxml
    Netflix Movie Viewer
    NetWaiting
    Nimo Codecs Pack v5.0 (Remove Only)
    Norton Cleanup
    Norton Internet Security
    Norton SystemWorks (Symantec Corporation)
    Norton SystemWorks Basic Edition
    Norton Utilities
    NR Deluxe for Windows Mobile
    Oasis
    Photo DVD Maker Professional 7.03
    PhotoStage
    Picture Package
    Plaxo Toolbar for Windows
    PoiEdit
    PowerDVD 5.9
    Prism Video Converter
    QuickBooks Pro Edition 2003
    QuickSet
    QuickTime
    RealPlayer
    RealUpgrade 1.0
    Revo Uninstaller 1.75
    Rhapsody Player Engine
    RollerCoaster Tycoon® 3
    Roxio DLA
    Roxio Media Manager
    SearchAssist
    SecondLife (remove only)
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2289158)
    Security Update for 2007 Microsoft Office System (KB2344875)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Excel 2007 (KB2345035)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
    Security Update for Microsoft Office Publisher 2007 (KB2284697)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Segoe UI
    ShowingDesk Web Edition
    SigmaTel Audio
    Skype™ 4.0
    SmartFTP Client
    Snapfish Picture Mover
    Sonic Audio module
    Sonic MyDVD LE
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Sony USB Driver
    Spelling Dictionaries Support For Adobe Reader 8
    Startup Delayer v2.5 (build 138)
    Symantec Technical Support Advanced Chat Controls
    Symantec Technical Support Web Controls
    Synaptics Pointing Device Driver
    TaxACT 2009 New York Preparer's - 1040 Edition
    TaxACT 2009 Preparer's - 1040 Edition
    Tetris Worlds
    TFP for 2009
    The Movies(TM)
    Time Zone Data Update Tool for Microsoft Office Outlook
    TurboTax 2008
    TurboTax 2008 WinPerFedFormset
    TurboTax 2008 WinPerProgramHelp
    TurboTax 2008 WinPerReleaseEngine
    TurboTax 2008 WinPerTaxSupport
    TurboTax 2008 WinPerUserEducation
    TurboTax 2008 wnyiper
    TurboTax 2008 wrapper
    TurboTax Home & Business 2007
    Uninstall Mircryption Lite
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office Outlook 2007 (KB2412171)
    Update for Outlook 2007 Junk Email Filter (KB2483110)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    V CAST Music Manager
    V CAST Music with Rhapsody
    VCRedistSetup
    VideoLAN VLC media player 0.8.6b
    Viewpoint Manager (Remove Only)
    Viewpoint Media Player
    Viewpoint Toolbar
    Virtual Earth 3D (Beta)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Visual Studio 2005 Tools for Office Second Edition Runtime
    WD Diagnostics
    Web CEO 7.5
    Windows Defender
    Windows Desktop Search 3.0
    Windows Imaging Component
    Windows Installer Clean Up
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR archiver
    WinSnap
    Wondershare FlashOnTV(Build 3.0.16)
    Yahoo! Browser Services
    Yahoo! Browser Services
    Yahoo! Install Manager
    Yahoo! Internet Mail
    Yahoo! Messenger
    Yahoo! Search Protection
    Yahoo! Software Update
    Yahoo! Toolbar
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    That startup load is so massive that I'm going to have you trim it down one area at a time - first the startup list and then the services list.

    Follow these instructions carefully and completely:

    Go to Start - Run - MSCONFIG - OK - Startup(tab).

    Remove the checkmark in these startup entries:

    Windows Defender or MSASCui

    NeroFilterCheck or NeroCheck

    NBKeyScan

    MSKDetectorExe or MSKDetct

    MoneyStartUp10.0 or Activation

    ISUSScheduler or issch

    ISUSPM Startup or ISUSPM

    igfxtray

    igfxpers

    igfxhkcmd or hkcmd

    DVDLauncher

    dsactivate or dsca

    DellSupportCenter or sprtcmd

    Dell QuickSet or quickset

    Adobe Reader Speed Launcher or Reader_sl

    Adobe Photo Downloader or apdproxy

    StartupDelayer or Startup Launcher

    BlackBerryAutoUpdate or RIMAutoUpdate

    RoxWatchTray or RoxWatchTray9

    TkBellExe or realsched

    MSN Toolbar or mswinext

    Microsoft Default Manager or DefMgr

    SunJavaUpdateSched or jusched

    QuickTime Task or QTTask

    iTunesHelper

    MoneyAgent or Money Express

    Messenger Yahoo! or YahooMessenger

    ISUSPM

    DriverMax or devices

    CyberDefender Registry Cleaner or CDregclean

    WMPNSCFG

    MySpaceIM

    Snapfish Picture Mover or SnapfishPictureMover

    Desktop Manager or DesktopMgr

    Digital Line Detect or DLG

    Windows Desktop Search or WindowsSearch

    After you're done, click Apply - OK/Close - Restart.

    When the small System Configuration Utility window appears during restart, ignore the message about being in selective startup mode.

    Do not(!), I repeat, do not(!) set in back to normal startup mode, or else the ENTIRE startup list will recheck itself.

    Put a checkmark in the lower left of that window, then click OK to close it.

    Start HiJackThis and click "Do a sytem scan and save a log file".

    Save that new log and then submit it here.

    ---------------------------------------------------------------
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    Get rid of

    CleanUp!

    CyberDefender Registry Cleaner

    DriverMax 5

    McAfee SpamKiller

    MSConfig CleanUp 1.2

    Startup Delayer 2.5

    Windows Defender

    Windows Desktop Search 3.0


    ----------------------------------------------------

    You've got a massive number of useless/outdated programs/add-ons/toolbars in that computer.

    You really need to do some serious "decluttering".

    ----------------------------------------------------
     
  9. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    Here is the new log. I didn't uncheck Snapfish Picture Mover or SnapfishPictureMover (Because I actually use it) and MySpaceIM (I couldn't find it). I did get a Access Denied Error when I clicked ok. The computer started up in have the time but only shaved 10 seconds of the IE load time. I will try and unisntall those next.

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:43:33 PM, on 1/17/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Plaxo\3.23.0.11\PlaxoSysTray.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Garmin\gStart.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Plaxo\3.23.0.11\PlaxoHelper_en.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\trend micro\HijackThis\HiJackThis.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\dllhost.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.earthlink.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4061121
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlido11custreg?clid=1033
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink MailBox\Toolbar\ElnkPub.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: File Print FedEx Kinko's - {9566395F-43D2-4c64-B525-B501FFA276E2} - mscoree.dll (file missing)
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink MailBox\Toolbar\uninsttb.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\YTSingleInstance.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O3 - Toolbar: File Print FedEx Kinko's - {9566395f-43d2-4c64-b525-b501ffa276e2} - mscoree.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
    O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink MailBox\Toolbar\Toolbar.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
    O4 - HKLM\..\Run: [NswUiTray] C:\Program Files\Norton SystemWorks Basic Edition\NswUiTray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PlaxoSysTray] C:\Program Files\Plaxo\3.23.0.11\PlaxoSysTray.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\3.23.0.11\PlaxoHelper_en.exe -a
    O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/se...0000096.000001da&d=00000082.000000d4.00000264
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O4 - Startup: Snapfish Picture Mover.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Snapfish Picture Mover.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink MailBox\Toolbar\SearchUI.dll/search.html
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: PUFLITE - http://darinalvarez.point2agent.com/Office/ColpaControls/Photo/Control/PUFLITE.CAB
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} (FileCruiser Class) - http://mfr.mlxchange.com/Control/FileCruiser.cab
    O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://mfr.mlxchange.com/Control/Specfile.cab
    O16 - DPF: {28E52D43-46EB-439B-8334-DA8D9C63D5B7} (ENCMAX Control) - http://wucma.wyldfyre.com/xbin/ENCMAX.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {3DBF22D3-C9D9-4EC8-9380-862189B708E6} (OutlookUpload.OutlookSync) - http://www.transactiondesk.com/INET5_DOC/INSTANETFORMS/java/OutlookUpload.CAB
    O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mfr.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    O16 - DPF: {54D53429-945C-4188-B460-C81356541882} - http://eshare.hpphoto.com/Download/HPeServicesLocalPrint.CAB
    O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mfr.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://mfr.mlxchange.com/Control/LiteGrid.cab
    O16 - DPF: {7876E4A5-78B7-4020-B08F-C960A1ED54C9} (WebWatch Class) - http://www.gregsreef.com/WinWebPush.cab
    O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mfr.mlxchange.com/5.1.01.8806/Control/IRCSharc.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsoft.com/en/secure/ocarpt.CAB
    O16 - DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} (Cerebus Class) - http://mfr.mlxchange.com/Control/WebDog.cab
    O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
    O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} (Java Plug-in 1.6.0_20) -
    O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax/rnl/java/RntX.cab
    O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://mfr.mlxchange.com/Control/AspCustomCtrls.cab
    O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - http://www.plaxo.com/activex/plx_upldr-2k-xp.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (file missing)
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    --
    End of file - 23151 bytes
     
  10. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    Removed everything except McAfee Spamkiller. I couldn't find it in add/remove programs or the start menu so not sure how to remove it.
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    That computer isn't going to switch from "turtle mode" to "rabbit mode" right away, so you need to be patient. There's still a lot of work to do.

    ----------------------------------------------------------------

    You should be able to start Snapfish manually when you're ready to use it. There's no need for it to auto-load and run all the time, but if you want to leave it enabled in the startup list, that's fine.

    ---------------------------------------------------------------

    Let's get the services list trimmed down next.

    Click Start - Run, type in SERVICES.MSC and then click OK.

    Expand the services window so you can see the list more clearly.

    Double-click on the below entries one at a time to open their properties window.

    If "startup type" is set on Automatic, change it to Manual, then click Apply - OK.

    If "startup type" is already set on Manual, close the properties window for that entry.

    Capture Device Service

    GoogleDesktopManager

    Google Software Updater (gusvc)

    InstallDriver Table Manager (IDriverT)

    Java Quick Starter (JavaQuickStarterService)

    Lavasoft Ad-Aware Service

    Nero BackItUp Scheduler 3

    NMIndexingService

    Pml Driver HPZ12

    Roxio UPnP Renderer 9

    Roxio Upnp Server 9

    LiveShare P2P Server 9 (RoxLiveShare9)

    RoxMediaDB9

    Roxio Hard Drive Watcher 9 (RoxWatch9)

    SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter)

    Viewpoint Manager Service

    Yahoo! Updater (YahooAUService)


    After you're done, close the services window, then restart the computer.

    Start HiJackThis, then click "Do a system scan and save a log file".

    Save the new log, then submit it here.

    ---------------------------------------------------------------
     
  12. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    I didn't mean to imply I was dissatisfied by our progress when I posted the times, just sharing a benchmark. I think I will leave Snapfish as it is, it is very conviniant to offload media cards. I completed the next step. Here is the log. Log On: 2:25 Full Boot: 11:54 IE Start up: 2:45

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:17:45 AM, on 1/18/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    C:\Program Files\Norton SystemWorks Basic Edition\NswUiTray.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\WALTDCS\wallchanger.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Plaxo\3.23.0.11\PlaxoSysTray.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Garmin\gStart.exe
    C:\Program Files\Plaxo\3.23.0.11\PlaxoHelper_en.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    C:\Program Files\trend micro\HijackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.earthlink.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4061121
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlido11custreg?clid=1033
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink MailBox\Toolbar\ElnkPub.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {9566395F-43D2-4c64-B525-B501FFA276E2} - (no file)
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink MailBox\Toolbar\uninsttb.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\YTSingleInstance.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
    O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink MailBox\Toolbar\Toolbar.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
    O4 - HKLM\..\Run: [NswUiTray] C:\Program Files\Norton SystemWorks Basic Edition\NswUiTray.exe
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [Wallchanger] C:\WALTDCS\wallchanger.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PlaxoSysTray] C:\Program Files\Plaxo\3.23.0.11\PlaxoSysTray.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\3.23.0.11\PlaxoHelper_en.exe -a
    O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/se...0000096.000001da&d=00000082.000000d4.00000264
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O4 - Startup: GigaTribe.lnk = C:\Program Files\GigaTribe\gigatribe.exe
    O4 - Startup: Snapfish Picture Mover.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    O4 - Startup: WALLCHANGER.lnk = C:\WALTDCS\WALLCHANGER.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: Snapfish Picture Mover.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink MailBox\Toolbar\SearchUI.dll/search.html
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: PUFLITE - http://darinalvarez.point2agent.com/Office/ColpaControls/Photo/Control/PUFLITE.CAB
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} (FileCruiser Class) - http://mfr.mlxchange.com/Control/FileCruiser.cab
    O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://mfr.mlxchange.com/Control/Specfile.cab
    O16 - DPF: {28E52D43-46EB-439B-8334-DA8D9C63D5B7} (ENCMAX Control) - http://wucma.wyldfyre.com/xbin/ENCMAX.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {3DBF22D3-C9D9-4EC8-9380-862189B708E6} (OutlookUpload.OutlookSync) - http://www.transactiondesk.com/INET5_DOC/INSTANETFORMS/java/OutlookUpload.CAB
    O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mfr.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    O16 - DPF: {54D53429-945C-4188-B460-C81356541882} - http://eshare.hpphoto.com/Download/HPeServicesLocalPrint.CAB
    O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mfr.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://mfr.mlxchange.com/Control/LiteGrid.cab
    O16 - DPF: {7876E4A5-78B7-4020-B08F-C960A1ED54C9} (WebWatch Class) - http://www.gregsreef.com/WinWebPush.cab
    O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mfr.mlxchange.com/5.1.01.8806/Control/IRCSharc.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsoft.com/en/secure/ocarpt.CAB
    O16 - DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} (Cerebus Class) - http://mfr.mlxchange.com/Control/WebDog.cab
    O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
    O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} (Java Plug-in 1.6.0_20) -
    O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax/rnl/java/RntX.cab
    O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://mfr.mlxchange.com/Control/AspCustomCtrls.cab
    O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - http://www.plaxo.com/activex/plx_upldr-2k-xp.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (file missing)
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    --
    End of file - 23418 bytes
     
  13. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    We're beating our heads against the wall.

    You've got too many programs and add-ons installed and too many of them auto-loading and running in the background.

    You've got massive overkill with toolbars and activeX controls.

    It's my guess that computer is loaded with temp/junk files and malware/spyware.

    A combination of all this is going to make that computer run like a turtle and take several minutes to startup and load.

    My advice is to format the hard drive and do a clean install of Windows XP.

    -----------------------------------------------------------------
     
  14. Alvard31

    Alvard31 Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    36
    Unfortunatly thats not an option. I don't have an operating system install disk. I really want to keep trying if someone is willing to help me.
     
  15. SlowPCHelp

    SlowPCHelp

    Joined:
    Feb 24, 2011
    Messages:
    1
    You do have a big mess there. But nothing a lot of focused action won't help. Go through the Slow Computer Causes article on this site. Follow through with the action guides. Then I'd go through and pair down what is installed on your PC.
    Start>Control Panel>Add Remove Programs
    If it LOOKS like junk, it probably is. Just google it and see if it's junk then uninstall it if it is. Get that list as small as possible and report back.
     
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