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Painfully slow internet, but only on the one computer!!!

Discussion in 'Networking' started by btp.kickoff, Dec 12, 2008.

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  1. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
    Jun 10, 2008
    Messages:
    68
    A little bit of info:

    I have 3 computers, one desktop 2 laptops. All, up until around a week ago worked fine, but suddenly, just one of them has suddenly experienced painfully slow internet!

    I have not moved the router, nor have I moved the receiver until after this occured, to try and resolve the problem.

    The reciever is sitting ON TOP of the router, so interference could not be the problem, I assume.

    We have not moved anything around as far as phones and microwaves etc go.


    I have got the wireless router hardwired into mmy computer as well, and I can not tell, because it is so miniscule, but I think that may have made it a tiny bit faster.

    I am usuing a WRT350n linksys modem, if thats any help.

    The problem does not seem to be the internet speed, but more the time it takes to open a webpage. I could click a link and wait 5 minutes before anything happens, and then suddenly, it will work fine, unless I am watching a video, then the video will go at about dial up speed.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    For the machine in question, please post this.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
    Jun 10, 2008
    Messages:
    68
    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Ben>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Ninja
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan

    Wireless LAN adapter Wireless Network Connection 4:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Belkin F5D8053 N Wireless USB Adapter #4
    Physical Address. . . . . . . . . : 00-1C-DF-07-9B-20
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::6d48:a6a8:1c64:4ff3%17(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, 12 December 2008 5:06:32 p.m.
    Lease Expires . . . . . . . . . . : Sunday, 14 December 2008 5:10:52 p.m.
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 10.0.0.138
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
    t NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1A-4D-DA-54-2E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b57c:5158:d0a3:a4a4%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, 12 December 2008 5:00:28 p.m.
    Lease Expires . . . . . . . . . . : Sunday, 14 December 2008 5:00:26 p.m.
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 10.0.0.138
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : isatap.lan
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Ben>



    Thanks for the quick reply:)
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    Well, one oddity I see is that your DNS server is in a totally different private network than your router's base address. That's certainly not normal.

    TCP/IP stack repair options for use with Windows Vista.

    Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    In the command prompt window that opens, type type the following commands:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.



    Then I'd like you to insure that all the network settings are correct.

    Configure DHCP for Windows Vista.

    1. Click on the Start menu, and select Control Panel.
    2. Click on Network and Internet. (Skip this step if you do not see this Control Panel item.)
    3. Click on Network and Sharing Center.
    4. Click on Manage network connections.
    5. Right click on Local Area Connection and choose Properties. If Windows say it needs your permission to continue, click Continue.
    6. Select Internet Protocol Version 4(TCP/IPv4) and click Properties.
    7. Select Obtain an IP address automatically.
    8. Select Obtain DNS server address automatically.
    9. Click OK to close the TCP/IP Properties window.
    10. Click OK to close the Local Area Connection Properties window.
    11. Click Close to close the Network Connections window.
    12. Click Close to close the Control Panel window.
    13. Restart your computer.



    Finally, please do this.

    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 206.190.60.37

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  5. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
    Jun 10, 2008
    Messages:
    68
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Ninja
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan

    Wireless LAN adapter Wireless Network Connection 4:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Belkin F5D8053 N Wireless USB Adapter #4
    Physical Address. . . . . . . . . : 00-1C-DF-07-9B-20
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::6d48:a6a8:1c64:4ff3%17(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, 15 December 2008 8:51:43 p.m.
    Lease Expires . . . . . . . . . . : Tuesday, 16 December 2008 8:51:43 p.m.
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 10.0.0.138
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
    t NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1A-4D-DA-54-2E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b57c:5158:d0a3:a4a4%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, 15 December 2008 8:51:39 p.m.
    Lease Expires . . . . . . . . . . : Tuesday, 16 December 2008 8:51:40 p.m.
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 10.0.0.138
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : isatap.lan
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Ben>PING <computer_IP_address>
    The syntax of the command is incorrect.

    C:\Users\Ben>PING <default_gateway_address>
    The syntax of the command is incorrect.

    C:\Users\Ben>PING <dns_servers>
    The syntax of the command is incorrect.

    C:\Users\Ben>PING 206.190.60.37

    Pinging 206.190.60.37 with 32 bytes of data:
    General failure.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\Ben>PING yahoo.com

    Pinging yahoo.com [206.190.60.37] with 32 bytes of data:
    General failure.
    General failure.
    Reply from 206.190.60.37: bytes=32 time=293ms TTL=50
    General failure.

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 293ms, Maximum = 293ms, Average = 293ms

    C:\Users\Ben>
     
  6. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
    Jun 10, 2008
    Messages:
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    This is the second and third time's results of trying the pinging by the way.

    Pinging yahoo.com [206.190.60.37] with 32 bytes of data:
    General failure.
    General failure.
    Request timed out.
    Request timed out.

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\Ben>
    C:\Users\Ben>PING 206.190.60.37

    Pinging 206.190.60.37 with 32 bytes of data:
    General failure.
    General failure.
    Request timed out.
    General failure.

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


    Just wanted to see if it would go any faster the second and third times, but obviously not:p
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
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    This has all the earmarks of a hardware failure. You occasionally get a ping through, but sometimes you get a General failure and other times you get a timeout. That kind of variability isn't normally due to configuration issues.
     
  8. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
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    Messages:
    68
    What hardware do you think would be the problem?
    I am planning on getting a new CPU soon, and a compatible MB, as mine is a factory made computer. Do you think that might fix it, because not only have I got the wireless router plugged directly into the computer, but also have a wireless reciever plugged into the USB port.
     
  9. JohnWill

    JohnWill Retired Moderator

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    My top suspect would be the network card.
     
  10. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
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    is the network card the usb card, that picks up the wireless internet?
    If so, then wouldn't plugging my computer straight into the router fix that?
     
  11. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
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    Yep, you'd think the wired connection would solve that issue. :)

    Are you getting the same intermittent pings with a wired connection?
     
  12. btp.kickoff

    btp.kickoff Thread Starter

    Joined:
    Jun 10, 2008
    Messages:
    68
    I have had a wired connection since before this thread :/

    I have recently discovered that my internet has been slowed down due to exceding my download limit, but when this problem first began it seemed that it had not ran out.
    Either way, the other computers are going faster than mine, which is MUCH more powerful than the other 2, and that would also, not explain why most attempts of a connection with other sites fail, would it not?
     
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