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Painfully slow notebook

Discussion in 'Windows XP' started by Ref2335, Sep 16, 2007.

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  1. Ref2335

    Ref2335 Thread Starter

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    I am working on a friends Inspiron 5100 and it is painfully slow. He was having issues with playing DVDs and when he gave it to me I noticed he was only using SP1. When I upgraded it to SP2 there were a host of issues, in the end I reloaded windows on his notbook due to the staggering amount of viruses and other junk that was on it. When I reloaded XP it seems I managed to wipe out the Dell partition and the computer literally takes upwards of ten minutes from the time you hit the on button to where you can click on an Icon to run a program.

    Do I have to reload again and this time get the partition back? If so, how??

    Can anyone help??

    Thanks!!
     
  2. spudmister

    spudmister

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    How much stuff is loading at startup?
     
  3. Ref2335

    Ref2335 Thread Starter

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    The notebook is at home and I'm at work now but I did go into msconfig and there are only 2 startup programs, one is an ati program for the video and the other is innoculuos as well. I will post an HJT log if necessary tonight.
     
  4. Ref2335

    Ref2335 Thread Starter

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    HJT log as promised:

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 4:35:06 PM, on 9/18/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Shawn\Desktop\HiJackThis_v2.exe

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
     
  5. Ref2335

    Ref2335 Thread Starter

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    Good natured bump to see if anyone can lend a hand?? ;)
     
  6. techGopher

    techGopher

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    Does he have alot of stuff running when windows loads try removing some of the programs from startup. go to start>>>run>>> type msconfig >>> then go to startup
    Unclick everything in there it will not effect the computer at all... try that is proubly not the answer to the problem but it will help alittle bit if you have not yet done that.(y)
     
  7. Ref2335

    Ref2335 Thread Starter

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    The only things running at startup are 2 ATI executables and BCMSMMSG.exe. I don't think the problem is there.
     
  8. muddler

    muddler

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    Hello Ref2335. May I suggest 2 programs (1) I have used this program for quite a while it's called startup inspector and you will see everything that loads at start up the second and this may cause an uproar but I use it regularly it is called regscrubxp.
     
  9. Ref2335

    Ref2335 Thread Starter

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    Do either of those show more than HJT? I really don't think there is anything else loading at startup as I previously reinstalled windows and thats what started this whole mess.

    Anyone else have any ideas?
     
  10. Ref2335

    Ref2335 Thread Starter

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    I ran startup inspector and as I suspected, no additional programs running at startup than the ones listed by HJT. Any ideas?
     
  11. muddler

    muddler

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    Hello Ref2335.The whole point of startup inspector is that you can "safely stop any unnecessary programs running at startup pure and simple. I would hazard a guess that you would not delete anything other than a virus or spy ware even then only as I, having been guided by those that know more.
     
  12. Ref2335

    Ref2335 Thread Starter

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    I think we can safely establish its not spyware or a virus. Does anyone have any idea of what is causing this notebook to perform so painfully slow?
     
  13. vicks

    vicks

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    have you tried to delete all the temp files? Also suggest you run ad-aware and spybot s&D both regularly and in safe mode. This too might help...
    Vicks
     
  14. Ref2335

    Ref2335 Thread Starter

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    Do you really think that will help?? I reloaded the OS and deleted the existing partitoin, which I believe reformats the HD. Are there going to be temp files or spyware hanging around after a reformat??
     
  15. vicks

    vicks

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    If you put the computer on line before installing and activating any antivirus/antispyware/firewall, it certainly could be such a problem... Those attacks have been known to infect a computer within a few seconds of a computer being on line.
    vicks
     
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