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Painter X Crashes XP When Saving File

Discussion in 'Windows XP' started by JoeMel, Mar 27, 2008.

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  1. JoeMel

    JoeMel Thread Starter

    Joined:
    Mar 27, 2008
    Messages:
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    I just installed Corel Painter X. Whenever I try to save a file I get a BSOD and Windows XP starts a memory dump. I've tried to save a variety of different file types and they all crash.
    I haven't had any problems with my computer. I run Photoshop CS3 with no problems.

    I am currently running Windows XP Service Pack 3 refresh. I uninstalled it to Service Pack 2 and still had the same problem.

    My BIOS and video drivers are up to date.

    I have run virus and malware checks.

    Motherboard: Intel D975XBX2
    Processor: Core 2 Duo E6600
    3 GB Ram

    The first line of the error reads: Stop: 0x0000008E (0x0000005, 0xBAC31703, 0xB0F69C70)

    If you need any further information don't hesitate to ask.

    Thank you for the help.
     
  2. andoteses866

    andoteses866

    Joined:
    Jun 8, 2008
    Messages:
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    Any chance you have Folder Lock installed on your PC?

    If you do, then that's likely the cause. Microsoft's website had a forum post that said something about Folder Lock creating a file that caused a conflict with Painter X.

    I had the _exact_ same problem you did. All I did to fix it was uninstall Folder Lock and then run CCleaner (a program that every computer needs, IMO) to remove any leftover files/registry entries that may have been causing the problem. After a reboot it runs just fine, now.:D

    If you don't have folder lock, get CCleaner anyway and see if that will clear things up.
     
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