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Painter X Crashes XP When Saving File

Discussion in 'Windows XP' started by JoeMel, Mar 27, 2008.

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  1. JoeMel

    JoeMel Thread Starter

    Mar 27, 2008
    I just installed Corel Painter X. Whenever I try to save a file I get a BSOD and Windows XP starts a memory dump. I've tried to save a variety of different file types and they all crash.
    I haven't had any problems with my computer. I run Photoshop CS3 with no problems.

    I am currently running Windows XP Service Pack 3 refresh. I uninstalled it to Service Pack 2 and still had the same problem.

    My BIOS and video drivers are up to date.

    I have run virus and malware checks.

    Motherboard: Intel D975XBX2
    Processor: Core 2 Duo E6600
    3 GB Ram

    The first line of the error reads: Stop: 0x0000008E (0x0000005, 0xBAC31703, 0xB0F69C70)

    If you need any further information don't hesitate to ask.

    Thank you for the help.
  2. andoteses866


    Jun 8, 2008
    Any chance you have Folder Lock installed on your PC?

    If you do, then that's likely the cause. Microsoft's website had a forum post that said something about Folder Lock creating a file that caused a conflict with Painter X.

    I had the _exact_ same problem you did. All I did to fix it was uninstall Folder Lock and then run CCleaner (a program that every computer needs, IMO) to remove any leftover files/registry entries that may have been causing the problem. After a reboot it runs just fine, now.:D

    If you don't have folder lock, get CCleaner anyway and see if that will clear things up.
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