Painter X Crashes XP When Saving File

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JoeMel

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Joined
Mar 27, 2008
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I just installed Corel Painter X. Whenever I try to save a file I get a BSOD and Windows XP starts a memory dump. I've tried to save a variety of different file types and they all crash.
I haven't had any problems with my computer. I run Photoshop CS3 with no problems.

I am currently running Windows XP Service Pack 3 refresh. I uninstalled it to Service Pack 2 and still had the same problem.

My BIOS and video drivers are up to date.

I have run virus and malware checks.

Motherboard: Intel D975XBX2
Processor: Core 2 Duo E6600
3 GB Ram

The first line of the error reads: Stop: 0x0000008E (0x0000005, 0xBAC31703, 0xB0F69C70)

If you need any further information don't hesitate to ask.

Thank you for the help.
 
Joined
Jun 8, 2008
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Any chance you have Folder Lock installed on your PC?

If you do, then that's likely the cause. Microsoft's website had a forum post that said something about Folder Lock creating a file that caused a conflict with Painter X.

I had the _exact_ same problem you did. All I did to fix it was uninstall Folder Lock and then run CCleaner (a program that every computer needs, IMO) to remove any leftover files/registry entries that may have been causing the problem. After a reboot it runs just fine, now.:D

If you don't have folder lock, get CCleaner anyway and see if that will clear things up.
 
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