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Panda antivirus wont scan my pc

Discussion in 'General Security' started by chechiarts, Apr 11, 2008.

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  1. chechiarts

    chechiarts Thread Starter

    Joined:
    Jun 22, 2007
    Messages:
    74
    Panda antivirus wont scan my pc hardrives it only scan the memory and it stops at them say full pc scan done i really need help

    heres the hijack log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:43:17 AM, on 4/11/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\pavsrv51.exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\AVENGINE.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\TPSrv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\lxdccoms.exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\PsCtrls.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\APVXDWIN.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\PavFnSvr.exe
    C:\Program Files\iConcepts Music Express\MEAutoDetect.exe
    C:\Program Files\WiFiConnector\NintendoWFCReg.exe
    C:\Program Files\MagicDisc\MagicDisc.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    c:\program files\panda security\panda antivirus + firewall 2008\firewall\PSHOST.EXE
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\PsImSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\WebProxy.exe
    C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\APVXDWIN.EXE" /s
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
    O4 - Global Startup: Auto Detect.lnk = C:\Program Files\iConcepts Music Express\MEAutoDetect.exe
    O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\jova\Start Menu\Programs\IMVU\Run IMVU.lnk
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (TotalScan Installer Class) - http://www.nanoscan.com/as/cabs/ascstubie.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O20 - AppInit_DLLs:
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe
    O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\PsCtrls.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\PavFnSvr.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\pavsrv51.exe
    O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda antivirus + firewall 2008\firewall\PSHOST.EXE
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\PsImSvc.exe
    O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008\TPSrv.exe

    --
    End of file - 7342 bytes
     
  2. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi, I don't see anything from the HJthis log that would stop the full scan....let's see this list please, maybe it will show something that could prevent the scan>

    • Open Hijack This and click on the "Open the Misc Tools section" button.
    • Click on the "Open Uninstall Manager" button.
    • Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Pick a place to save it then the list should open in notepad.
    • Copy and paste that list here in your reply
     
  3. chechiarts

    chechiarts Thread Starter

    Joined:
    Jun 22, 2007
    Messages:
    74
    Adobe Acrobat 5.0
    Adobe Flash Player ActiveX
    ArcSoft PhotoImpression 4
    AviSynth 2 (remove only)
    AviSynth 2.5
    Camera Driver
    C-Media 3D Audio
    C-Media WDM Audio Driver
    Compatibility Pack for the 2007 Office system
    Dev-C++ 5 beta 9 release (4.9.9.2)
    devkitProUpdater 1.4.4
    DivX Content Uploader
    DivX Player
    DivX Web Player
    DOSShell 1.4
    GameSpy Arcade
    HHD Software Free Hex Editor Mojo 4.0
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.0 (KB932471)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB896344)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    HSP56 MR Drivers
    iConcepts Music Express
    IconPackager
    Imikimi Plugin
    Intel(R) Extreme Graphics Driver
    Java(TM) 6 Update 5
    Kaspersky Online Scanner
    K-Lite Mega Codec Pack 3.8.0
    Lexmark 1300 Series
    LimeWire PRO 4.16.2
    Macromedia Extension Manager
    Macromedia Flash 8
    Macromedia Flash 8 Video Encoder
    Macromedia Flash Player 8
    MagicDisc 2.5.79
    MAX DS Video Converter
    Media Converter SA Edition 0.8
    Megaupload Toolbar
    MemTurbo 4
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft .NET Framework 3.0 Service Pack 1
    Microsoft .NET Framework 3.5
    Microsoft .NET Framework 3.5
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Professional Edition 2003
    Microsoft Rise Of Nations
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (2.0.0.13)
    MSXML 4.0 SP2 (KB936181)
    MSXML 6.0 Parser (KB933579)
    MSXML4 Parser
    Multisim 8
    Nero 8
    neroxml
    Nintendo Wi-Fi USB Connector Registration Tool
    Panda Antivirus + Firewall 2008
    Panda TotalScan
    RAM Saver Pro version 7.0
    RAR Password Cracker 4.12
    RealPlayer
    Restorator 2007 Update 1
    RGSS-RTP Standard
    Rhapsody Player Engine
    Rise of Nations Thrones and Patriots
    RPGXP
    SC Ver 2.541
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB942615)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    SimCity 4 Deluxe
    SiS 900 PCI Fast Ethernet Adapter Driver
    Sony Vegas Movie Studio 4.0
    Spices.Net 5 Evaluation
    SUPER © Version 2008.bld.25 (Feb 5, 2008)
    SUPERAntiSpyware Professional
    The Queen Of Fighters 2.0
    Thoosje Sidebar V2.3
    Tibia
    Ultiboard 8
    Ultiroute 8
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920342)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB925720)
    Update for Windows XP (KB925876)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB942840)
    VCRedistSetup
    VideoLAN VLC media player 0.8.6d
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Live installer
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Format SDK Hotfix - KB891122
    Windows Media Player 11
    Windows Media Player 11
    Windows Presentation Foundation
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    WinRAR archiver
    Wisdom-soft AutoScreenRecorder 2.0 Free
     
  4. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi,

    Only thing I think that could block anything is Superantispyware Professional....just in case it is, you can simply disable it just before running Pana. Pro version does have real-time protection....it's not likely the problem but check it out anyway.




    Here's a link to Panda's Online Active Scan.....

    http://www.pandasecurity.com/homeusers/solutions/activescan/

    Just in case you cannot get your installed program to run a scan, do the online one just to check things out.
    • Once you are on the Panda site click the Scan your PC button. You might want to Register there....you can keep track of your scans, etc if you register. (not mandatory though)
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

    I will look around for some help with your installed antivirus program and will post anything I can find
     
  5. chechiarts

    chechiarts Thread Starter

    Joined:
    Jun 22, 2007
    Messages:
    74
    well i did the scan that you told me it only scane 512 files the it stops saying i am not infected
    also i dont know if this help but i went to safe mode and full scan works
     
  6. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi,

    There are some times of day that the online scanner servers are extremely busy, another thing that could affect the scan time is your Internet connection or service... on average, there are anywhere from 50,000 plus files scanned on a very basic XP computer.

    I suspect the problem is more related to your installed security suite-

    Try this scan, and please post the results from it, even if nothing was found infected!

    Kaspersky online full scan
    • Please go HERE and click Free Online Scanner
    • Read and Accept the Agreement
    • You will be promted to install an ActiveX component from Kaspersky, Click Yes.
    • If you see a Windows dialog asking if you want to install this software, click the Install button.
    • The program will launch and then begin downloading the latest definition files,
    • When the "Update progress" line changes to "Ready" and the "NEXT ->" button becomes available, please click on it.
    • Click on the Scan Settings button, and in the next window select the Extended database, and click Ok.
    • Under "Please select a target to scan:", click "My Computer" (meaning, the My Computer button you see at the site there, not the icon on your desktop!) to start the scan.
    • When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window.
    • Copy and Paste the contents of the on line scanner results into a Reply here in your thread, along with a new HJT log and log from any other scans you run.
     
  7. chechiarts

    chechiarts Thread Starter

    Joined:
    Jun 22, 2007
    Messages:
    74
    sorry i havent put the scan but i will soon anyway theres something i must tell you there a file call

    sccfg.sys every time time i go to save mode and delete this file panda starts working again but when it comes back it stops working anyway i could get rid of the file for good the program that makes this file is folder lock
     
  8. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi,

    Folder Lock prevents users from installing software...it also prevents the changes you may need to make to the system, to run scans and fix malware. Perhaps you could boot into Windows' Safe Mode with Networking, provided you have a high speed or broadband, or Ethernet Internet connection...and try the online scan that is not working...it might run there.

    Using the F8 key at startup, or when you restart the computer....keep tapping the F8 key, and when you see the black and white page, with a list of startup options, use the keyboard down or up arrow to move the line to "Safe Mode with networking" and when you get to the Desktop, try running that online scan again, be sure you use Internet Explorer to go to the site.

    To Uninstall Folder Lock, you must know the password I believe. Don't you know it?
     
  9. chechiarts

    chechiarts Thread Starter

    Joined:
    Jun 22, 2007
    Messages:
    74
    i know it but the thing is i really need the program i there anyway to make that file sccfg.sys not to apear anymore
     
  10. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi,

    I was having trouble understanding what you wrote.

    If you need the program Folder Lock, do you have a way to uninstall and then reinstall it after you do a scan?

    This below is from the FAQs for Folder Lock:

    http://www.newsoftwares.net/folderlock/faq.html#Q21

    See in that list Question 44 & 46.
     
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