Panda Pickle

Hi,

We have been using using Panda Platinum for about 8 months now. We put it on my machine and my partners, mine updates from his panda folder and he updates on the internet. Recently his machine started throwing up a 'firewall error' and the frewall and active scan stopped working. We tried uninstalling it, but get the message 'cannot uninstall as you do not have permission' we cannot delete physically the files or even rename them. We tried killing it in the registry, but to no avail. We tried installing panda internet security instead, but that won't install either. We run XP Pro. We have also just encountered the same problem on a friends machine with XP. Panda updated once, and then developed a firewall error and now can't be deleted or reinstalled or anything.

Panda support seems to be non existant.

Getting desperate!! Does anyone have any ideas???

Kind regards

K.

 

Just to add, the error on our friends machine is 'internal updater error'.