Paperport 11 Freezing - Again!

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JEJeffrey

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Jan 2, 2011
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I can see that I'm by no means the first to have this problem. Perhaps that means someone has at last found a/the solution?

I am running Paperport 11 under Windows 7. It has had a history of going 'sulky' on me - after a scan, it gives an error message claiming to be busy if I try to do anything at all - scan another page, or move to a different folder, or re-arrange the icons on the page, or even close it down. I would have to shut it down using Windows Task Manager. When I did that, it used to reopen spontaneously, and appear to be OK! Until the next time, that is.

At a push, I could live with that, but things are now much, much worse. Out of the blue today, Paperport 11 let me scan a couple of documents to PDF quite happily then froze. (No response, not even an error message, just 'Not Responding' in the top bar). I shut it down using Windows Task Manager, then restarted it, with no improvement; it takes me to the file folder I was at before, but reports 'Not Responding'. I have rebooted the PC, but the symptoms are the same.

What on earth can I do now?
 
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