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Password access

Discussion in 'Virus & Other Malware Removal' started by Ken Zolinski, Oct 6, 2008.

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  1. Ken Zolinski

    Ken Zolinski Thread Starter

    Joined:
    Oct 6, 2008
    Messages:
    2
    I recently had a Micorsoft update popup and accepted the update. After the update when my computer starts up it goes to a blue screen with an administrator icon. If I click on the icon it states "saving settings" and then "logging off" but it just stays on this screen. If I click on control, alt. delete I get the password screen. The user is the administrator requesting a password. I never set up this computer for password access since I had younger childern at the time. With no password they were able to long in with no hassles. I've tried several passwords but I normally write the password if I utilize one in my manual for save keeping but there isn't one there.

    Is there any way I can skip over this password requirement and get into my original system? I've tried safe start and this didn't help. Is there a generic password to use that would override this system.

    Please help as I have alot of information I don't want to loose not to mention all the software and my access to Yahoo DSL.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    114,012
    Since we can't help with passwords, we are limited to what we can do here.

    Are you able to boot to safe mode or Safe mode with Command prompt?
     
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