1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Password change over VPN causes issues

Discussion in 'All Other Software' started by sparrow913, Jan 14, 2008.

Thread Status:
Not open for further replies.
  1. sparrow913

    sparrow913 Thread Starter

    Joined:
    Jan 14, 2008
    Messages:
    1
    Hello, I am a coop student working for a company that has off-site employees logging on to the domain over VPN on Windows XP. We are getting a lot of helpdesk requests from these users regarding password changes. When users attempt to manually change their passwords over VPN by pressing CTRL ALT DEL and going to the change password option they are able to enter their current password and new password. However, after they have clicked the "OK" button to accept the new password, they get an error message saying they could not connect to the Domain.

    This is becoming a big problem, as many of the users are being locked out due to their passwords expiring, and a lot of work is being created for the the helpdesk employees. Any help you could provide would be very welcome. Even if you had some perspective on what exactly the issue is, I would be very grateful
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/671812

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice