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Password Dilemma

Discussion in 'Windows Server' started by EdandDiane, Nov 10, 2017.

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  1. EdandDiane

    EdandDiane Thread Starter

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    I sold my moms computer tonight but it has a password protection to get it started. I do not know her password, is there a way to bypass this step so the new buyer can operate the computer?
     
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  3. Macboatmaster

    Macboatmaster Trusted Advisor

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    Can you not ask your mother what the password is
     
  4. EdandDiane

    EdandDiane Thread Starter

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    My mother passed away a year ago
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor

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    I am sorry I asked the wrong question
    I hope you appreciate, I had of course no way of knowing that.

    I regret to inform you that one of the rules of this site is that we do not offer any help with such problems

    I realise this does not help you, but hope you will understand the reason for the rule.

    If you have already sold the computer was the buyer not aware of this problem when he made the purchase.
    Additionally if it is not too late and the sale has not actually been completed have you taken steps to ensure that any personal data that you consider confidential has been removed from the computer - even if that meant taking out the drive.

    Once again my apologies and sorry we are not able to help.
     
  6. dvk01

    dvk01 Derek Moderator Malware Specialist

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    closed for reasons already stated

    when you buy or sell a second hand computer, it is always a sensible idea to format & restore to factory settings to prevent either data loss or privacy implications from previous owner. As well as avoiding problems like this
     
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