Password for NT

[shilo999]

Good morning all..

I have a user who forgot his password for NT.. He is on a laptop
and cannot get past the logon screen. The admin password is
not working also..according to user. He is at a remote site, so I cannot do a hands on real easy...Also, can you refresh me on
how to get this resolved once I get a good admin password working. Thanks...

 

[p5mmx10g]

once you got the administrator password
login as administrator
user manger
find that user
reset the password.

make sure you find the administrator for the local account. which mean the administrator for that laptop, not for the network

 

[shilo999]

Thanks... that was the key, they were
putting in the network password not the
laptop admin password.. all betta now