Password of my pc changed by itself

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Pear1500

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Dec 1, 2020
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I dont know why but i turn on my pc and i cant login...it says the password is wrong but is Not....i Think is a virus ....pls help me....i tryed everthing and when i try to recovery my pc on that trouble options by holding shift and restard Boston it goes for a Blue Screen and i need to login on my microsoft Account i just cant not because my pc is not even conected to the Internet because of this virus it not let me do nothing
 

Couriant

James
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Hello! Make sure that the CAPS Lock is not on (or num lock is off and if you use the number pad) and make sure that when you type your password it is registering the typing.

Failing that, please use the steps from Microsoft to change your password.
Change or reset your Windows password

If your login is a Microsoft account (an email address) then you will need to use another computer to reset the password.

If you are not able to reset the password with any of the methods that Microsoft provides, then you will have to do a reset of Windows.
 

Pear1500

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Dec 1, 2020
Messages
4
All is right....is a virus or someone hack my pc....i cant even connect my pc to the internet
 

Couriant

James
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So you are able to get to the desktop, where your files and programs are?
 

Pear1500

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Dec 1, 2020
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No....i cant login in.....it says the password is wrong.....and i cant connect my pc to the internet ...tried use the Virtual keyboard and nothing... i tried to hold shift and pressing restard and when come this trouble blue Screen and i choose to recover or even delete the files it ask to login in a microsoft Account i guess and i cant because i cant connect the pc to the internet....
 

Pear1500

Thread Starter
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Dec 1, 2020
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4
It dont ask any pin....the pass is not my pass and i cant connect to internet...and because of that i cant do nothing without log in in windowns account
 
Joined
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It dont ask any pin ... i cant connect to internet
Connect your PC with ethernet cable and then it will be connected to internet.

Does password work on another computer?
Can you log in to Microsoft account in web browser?
 
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