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password problem

Discussion in 'Windows XP' started by mcookaz, Jan 31, 2005.

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  1. mcookaz

    mcookaz Thread Starter

    Joined:
    Jun 6, 2002
    Messages:
    160
    we have an employee A that is no longer with the company. we installed an antivirus on the machine and when it restarted it was asking for a password. employee B gave it the password and the computer acted like it was going to start, but instead he said it did some strange things and now the password does not work. how can i reset the password if it does not get to where windows is running. if this is something that should not be posted in a forum, please email the answer to [email protected] thank you
     
  2. jdl

    jdl

    Joined:
    Jan 4, 2005
    Messages:
    621
    If I understand your problem, windows is asking for the logon password and you can't get past this point since you don't know the original password.

    If this is correct, there is a password recovery boot disk available here. It says it is an NT recovery system but has been tested on various windows platforms. Be sure to follow the directions closely to create your boot disk. I've used it and it works fine on XP.
     
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