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Password Problems

Discussion in 'Web & Email' started by tonysi, Apr 25, 2004.

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  1. tonysi

    tonysi Thread Starter

    Joined:
    Jun 22, 2000
    Messages:
    275
    Hi

    A system we have sold has a problem with passwords - probably best explained by the customer:
    When I log onto email - either via explorer or outlook express - I have to enter my password twice. Once is to log onto the internet and then to retrieve my emails.

    Your technician tried to fix this and it did appear to work at the time. However it has reverted back to asking me to reenter my password each time. This happened the very same day that he was here and in fact happened the very next time I went into email.

    I have been trying to fix it by the following path:
    Tools
    Accounts
    Mail (have also tried 'All')
    Properties
    -entering my password
    -checking 'remember password'
    -pressing 'apply'
    -pressing 'ok'

    Does anyone have any ideas what the fix might be???

    TIA

    Tony
     
  2. belithrawien

    belithrawien

    Joined:
    Aug 6, 2003
    Messages:
    385
  3. tonysi

    tonysi Thread Starter

    Joined:
    Jun 22, 2000
    Messages:
    275
    Will try this and let you know..

    Thx

    Tony
     
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