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Pavilion now an Omnibook

Discussion in 'Hardware' started by zerose, Jan 22, 2006.

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  1. zerose

    zerose Thread Starter

    Joined:
    Jan 29, 2001
    Messages:
    21
    I have a Pavilion laptop that was sent in to HP to replace the motherboard. Now the Pavilion thinks it is an Omnibook, so the original Application & Recovery CD's will not work.

    Has anyone experienced this?
    Is there a way to force the computer to accept the original software? Or do I now need Ominbook sotware & how do I know for which model?

    BTW, HP would not make good on it, even though they admitted they installed the wrong motherboard while the laptop was still under warranty. Their reply was that "it happens" and then they wouldn't discuss it any further.

    I also have always had a problem with this laptop. When I boot it up, the screen will blank out every few minutes. I use the function key & F12 to switch it from the LCD to an external monitor & back again. That brings my screen back up, but it sometimes happens every few seconds and is a real PITA. Does anyone have an idea on the cause of this problem?

    Thanks for any help you can provide!

    Ange
     
  2. norton850

    norton850

    Joined:
    Mar 8, 2004
    Messages:
    7,794
    I don't think that I would accept this answer from HP. At the very least they should send you the right recovery discs. Keep asking for a supervisor until you find someone who agrees that it is their job to help you!
     
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