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PC being weird, then System Service Exception BSOD

Discussion in 'Windows 10' started by littlegrape24, Feb 19, 2019.

  1. littlegrape24

    littlegrape24 Thread Starter

    Joined:
    Feb 19, 2019
    Messages:
    2
    So, a week or so ago I got a system service exception BSOD while working on a excel document. It restarted then booted normally and continued normally so I thought nothing of it. WhoCrashed showed some kernel crashes so I thought ehh, one time thing.

    However today whole doing homework windows 10 happily informed me that firewall was off. Huh. Weird, I never disabled it because it was my only antivirus. I went to re-enable it but it told me it couldn't, error 0x80070433. Then it gave me a windows file explorer error - 214 something, I don't remember. Then I tried to enter my settings and they were all frozen and I couldn't select anything. I then restarted but accidentally pressed install update...and it gave me a system service exception and didn't restart by itself. I restarted and it boots normally and functions fine except for those errors, and I can't do the windows update.

    I can get into safe mode and I can get into getting there. I ran the windows update troubleshooter and it told me it needed to fix the windows update components. The fix Microsoft gave me for that looks very complex and I am a total noob with cmd so I'm reluctant to try it, plus the other errors suggest to me windows corruption.

    It won't let me go back to a previous version in recovery and my system image is pretty old (ack, didn't backup recently) so I'm reluctant to use that. So... What do people suggest I do?
     
  2. littlegrape24

    littlegrape24 Thread Starter

    Joined:
    Feb 19, 2019
    Messages:
    2
    I've had to use system image restore. Sigh.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    21,378
    Unfortunately, now you have had to use the system image restore, there is absolutely no chance of establishing what the problem was

    What was the Firewall and AV in use
    When you say you had not disabled the Firewall as it was your only AV
    the Firewall is not the same as the Anti-Virus
    Basically an AV protects the File System whilst a Firewall protects the system at Network level -
     
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