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PC can't log into my account

Discussion in 'Windows 10' started by Mumpy240, Jan 18, 2019.

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  1. Mumpy240

    Mumpy240 Thread Starter

    Joined:
    Jan 18, 2019
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    My PC accidenly was unplugged while running. Now after I turn it on and enter my pin and it goes to desktop I get a message that says it can't sign into my account to log out and sign back in. I have of course and tried many other things. I noticed it doesn't show my account name in users file also. I have made other accounts on the PC and can access them. My account is administration account also. Thank you
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
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    Do you have another admin account log into that one. And re-create your account. It appears the user profile is corrupted but your data files should be fine. After creating the account, copy the files over from your old account to the new one.
     
  3. Mumpy240

    Mumpy240 Thread Starter

    Joined:
    Jan 18, 2019
    Messages:
    2
    I'm not really smart when it comes to new PC stuff or getting really in-depth like I have actually. I got on YouTube and learned what I have. Someone else told me to do that but I don't know how .I've got team viewer and a guy was "helping" but I think he got in over his head and is afraid to admit it.
     
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