Pc crash while launching games

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Sasa01

Thread Starter
Joined
May 2, 2021
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1
Hi, I’m all new to the pc world, i just got my first pc couple months ago mainly to play, lately for some reason as i launch a game or in the middle of the session my monitor would turn black(« ( no signal) and some fans start to run loud i need help please !
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,561
If your computer can load its Windows operating system and has a working internet connection, please do the following in it:

Download and save the tsginfo.exe file.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

-------------------------------------------------
 

Tanis

Shane
Joined
May 29, 2006
Messages
4,242
Can you also provide the exact make and model of the PC, thats assuming its a prebuilt system?

If its a custom build can you provide the make and model of the CPU, RAM, Motherboard, Graphics Card, Power Supply etc. If you bought it from a custom builder hopefully you have all this listed on the invoice :)(y)
 
Joined
May 4, 2021
Messages
27
Share you OS and PC specs, it might be due to high temp with GPU check load extension on your GPU and see is it heating up to much.
 
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