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PC crash

Discussion in 'Hardware' started by Anjistar, Jul 13, 2006.

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  1. Anjistar

    Anjistar Thread Starter

    Joined:
    Apr 25, 2005
    Messages:
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    Hi,
    Having a problem with a new PC from Mesh.
    On starting up it has crashed - bright blue screen and message re Windows has prevented opening to protect PC.
    Technical information:
    *** STOP: 0x0000008E (0xC0000005, 0xEB029636, 0xB988BAF8, 0x00000000

    *** Lvckap.sys ADDRESS EB029636 base at EB01A000, datestamp 43950596


    This has happened once before. Mesh told me to take it to a local place (despite our 3 year classic warranty) and get it checked. They could't find anything. So Mesh said to uninstall and reinstall Windows.
    Did that, and two weeks later, the same thing has happened.
    It runs Win Media Centre
    Installed hardware are wireless keyboard and mouse, a webcam, a Belkin net adapter, an M-Audio Midi-Man Sport, monitor speakers
    Installed software is Windows, Drivers for the above hardware, including three sent by email from Mesh, Cubase SX3 and some voicebanks, AVG. We didn't reinstall anything else.
    We would be very grateful for some help on this - it was my son's 18th birthday present and has not worked properly yet for longer than a week since we bough it in April!
    regards
    Anji
     
  2. Blink182

    Blink182 Banned

    Joined:
    Jul 8, 2006
    Messages:
    602
    Error Message:
    0x0000008E


    Translation:
    This error appears on a blue screen in WinXP. This rare (and random) error can occur when a program references an incorrect memory address, causing your computer to crash.


    Solution:
    To resolve this problem, obtain the latest service pack for Microsoft Windows XP.

    A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described above. Only apply it to systems that are experiencing this specific problem. If you are not severely affected by this problem, Microsoft recommends that you obtain the latest Windows XP service pack that contains this hotfix.

    For additional information, please see the Microsoft Help link in the "See Also:" section below.

    Source: Microsoft Help
    See Also: Windows XP Software-Related Errors
     
  3. pugmug

    pugmug Banned

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    2,857
  4. Anjistar

    Anjistar Thread Starter

    Joined:
    Apr 25, 2005
    Messages:
    8
    Many thanks for the useful information!
    I have found out what was causing my particular blip - Quickcam Pro AEC conflicts with XP and you have to disable it. They are working on a fix.
    Regards
    Anji
     
  5. Blink182

    Blink182 Banned

    Joined:
    Jul 8, 2006
    Messages:
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    And ahh... you couldnt boot... how did you disable it if you couldnt boot?
     
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