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Solved Pc crashes and tries to turn back on, but cant for a while

Discussion in 'Hardware' started by katanza, Jan 18, 2018.

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  1. katanza

    katanza Thread Starter

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    My pc runs just fine untill i try to play a game, then after 5-15 minutes the pc crashes as if it has lost power, and tries to turn itself back on only to crash again instantly. I have to wait for about 10 minutes before the pc will start again. I have an i5 4690k CPU @3.50 Ghz and a GTX 980, as well as 16 gigs of RAM and an MSI "overclocking" motherboard. My CPU temps have been quite high at times, up to ~80 ish degrees celsius, but the crash has also occured at ~65-70 which should be fine as far as i know.

    Any tips are greatly appreciated.
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    First I would remove any overclocking settings in the Bios.

    If it still crashes I would suspect the Graphics card overheating so monitor it's temps please when playing a game that will crash the PC and post them in your next reply.

    Or the PSU could be failing. What make and model PSU is it ?
     
  3. katanza

    katanza Thread Starter

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    The psu is a Corsair AX 860i 860W. My gpu is at ~30-40 degrees without load. Sadly i cant test with load yet as I need the pc for schoolwork and if it crashes once, it generally wont turn on for 10-20 minutes and becomes unstable for a while when it does turn back on.
     
  4. flavallee

    flavallee Trusted Advisor

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    The maximum safe operating temperatures for your processor and graphic card is:
    Processor - 72 C
    Graphic card - 98 C

    Are you having these issues when NOT playing games?

    ---------------------------------------------------------------
     
  5. katanza

    katanza Thread Starter

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    If I try to play a game and it crashes, i usually encounter the problem multiple times the rest of the day, even while just browsing the web.
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    Going by Frank's post it could be the Cpu that's overheating so try monitoring it's temperature while not playing a game.
     
  7. katanza

    katanza Thread Starter

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    Problem solved. It seems my PSU had gone bad. I switched it out and havent had any problems since.
     
  8. lynx1021

    lynx1021

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    Yes, a bad or failing PSU can cause all sorts of problems. That's why most techs recommend buying the best quality PSU you can afford!
     
  9. managed

    managed Trusted Advisor Spam Fighter

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    I think the Corsair AX 860i 860W PSU has a 10-year warranty so you could try getting it fixed or replaced for free.
     
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