1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Pc ecxtremely slow when connected to network

Discussion in 'Virus & Other Malware Removal' started by COMPUTERBLOND, Dec 12, 2011.

Thread Status:
Not open for further replies.
  1. COMPUTERBLOND

    COMPUTERBLOND Thread Starter

    Joined:
    Dec 12, 2011
    Messages:
    1
    I HAVE A DELL PC THAT IS EXTREMELY SLOW WHEN CONNECTED TO THE NETWORK AND EVEN WORSE WHEN USING THE INTERNET WEB BROWSER. WHEN I OPEN MY TASK MANAGER AND DO NOTHING ON MY COMPUTER I CAN SEE THE USAGE JUST SPIKE TO 100% FOR NO REASON WHEN CONNECTED TO THE NETWORK. WHEN I DISABLE THE NETWORK THE USUAGE SEEMS TO BE NORMAL AND IN THE LOWER %. I BELEIVE THIS ISSUE IS RELATED TO COME KIND OF VIRUS/SPYWARE THAT IS RECORDING INFORMATION WHEN CONNECTED TO THE NETWORK OR SOMETHING LIKE THAT. CAN YOU HELP ME? I TRIED RUNIGN THE 3RD STEP SCAN BUT IT WONT FINISH, JUST MAKES MY COMPUTER RESTART EVERYTIME.



    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:14:29 AM, on 12/12/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\PhonePad\DBServer.exe
    c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    C:\Program Files\Intuit\QuickBooks 2009\qbw32.exe
    C:\PROGRA~1\Intuit\QUICKB~1\QuickBooksMessaging.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\PROGRA~1\MICROS~2\Office14\OUTLOOK.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = FACEBOOK.COM
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
    O4 - HKLM\..\Run: [QuickBooksDB19] C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe -n QB_RECEPTIONNEW_19 -qs -gd ALL -gk all -gp 4096 -gu all -ch 128M -c 64M -x tcpip(BroadcastListener=NO;port=55333) -ti 0 -ec simple -qi -qw -tl 120 -oe C:\DOCUME~1\ALLUSE~1\APPLIC~1\Intuit\QUICKB~2\DBSTAR~1.LOG -y
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [Auto EPSON Stylus Photo RX500 on ALAN] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P37 "Auto EPSON Stylus Photo RX500 on ALAN" /O15 "\\ALAN\Printer3" /M "Stylus Photo RX500"
    O4 - HKLM\..\Run: [\\ALAN\EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P31 "\\ALAN\EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
    O4 - HKLM\..\Run: [BYR_AGENT] C:\Documents and Settings\All Users\Application Data\LGMOBILEAX\BYR_Client\VZWNotiAgent.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1303476248062
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: PhonePad Database Server - DBSERVER (Service) (DBSERVER) - Unknown owner - C:\Program Files\PhonePad\DBServer.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    --
    End of file - 7611 bytes



    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by Laura at 10:40:56 on 2011-12-12
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.234 [GMT -5:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\PhonePad\DBServer.exe
    c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    C:\Program Files\Intuit\QuickBooks 2009\qbw32.exe
    C:\PROGRA~1\Intuit\QUICKB~1\QuickBooksMessaging.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\PROGRA~1\MICROS~2\Office14\OUTLOOK.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = https://www.google.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uInternet Connection Wizard,ShellNext = iexplore
    uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    uRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
    mRun: [QuickBooksDB19] c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -n qb_receptionnew_19 -qs -gd all -gk all -gp 4096 -gu all -ch 128m -c 64m -x tcpip(broadcastlistener=no;port=55333) -ti 0 -ec simple -qi -qw -tl 120 -oe c:\docume~1\alluse~1\applic~1\intuit\quickb~2\DBSTAR~1.LOG -y
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
    mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
    mRun: [PICPRTR.EXE]
    mRun: [Auto EPSON Stylus Photo RX500 on ALAN] c:\windows\system32\spool\drivers\w32x86\3\e_s4i2k1.exe /p37 "auto epson stylus photo rx500 on alan" /o15 "\\alan\Printer3" /M "Stylus Photo RX500"
    mRun: [\\ALAN\EPSON Stylus Photo RX500] c:\windows\system32\spool\drivers\w32x86\3\e_s4i2k1.exe /p31 "\\alan\EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
    mRun: [BYR_AGENT] c:\documents and settings\all users\application data\lgmobileax\byr_client\VZWNotiAgent.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1303476248062
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 10.0.0.1
    TCP: Interfaces\{90FB3433-018F-4117-B5D5-7127C7C1A4B2} : DhcpNameServer = 10.0.0.1
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
    Notify: igfxcui - igfxsrvc.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-4-21 441176]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-4-21 309848]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-4-21 19544]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-4-21 42184]
    R2 DBSERVER;PhonePad Database Server - DBSERVER (Service);c:\program files\phonepad\DBServer.exe [2011-4-22 2092032]
    R2 MSSQL$SQLRAPID;SQL Server (SQLRAPID);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
    R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
    S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
    S4 QuickBooksDB19;QuickBooksDB19;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb19 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB19 [?]
    .
    =============== Created Last 30 ================
    .
    2011-12-12 14:29:22 388096 ----a-r- c:\documents and settings\laura\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
    2011-12-12 14:29:20 -------- d-----w- c:\program files\Trend Micro
    2011-12-12 04:26:56 -------- d-----w- c:\windows\pss
    2011-12-12 04:13:29 -------- d-----w- c:\program files\CCleaner
    2011-12-11 22:56:44 -------- d-----w- c:\windows\system32\appmgmt
    .
    ==================== Find3M ====================
    .
    2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
    2011-09-26 15:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
    2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
    2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
    .
    ============= FINISH: 10:44:39.92 ===============





    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 4/21/2011 2:53:37 PM
    System Uptime: 12/11/2011 10:44:25 PM (12 hours ago)
    .
    Motherboard: Dell Computer Corp. | | 0K5148
    Processor: Intel(R) Celeron(R) CPU 2.40GHz | Microprocessor | 2393/400mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 74 GiB total, 52.347 GiB free.
    D: is CDROM ()
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: Ethernet Controller
    Device ID: PCI\VEN_14E4&DEV_4401&SUBSYS_81271028&REV_01\4&3B1CAF2B&0&48F0
    Manufacturer:
    Name: Ethernet Controller
    PNP Device ID: PCI\VEN_14E4&DEV_4401&SUBSYS_81271028&REV_01\4&3B1CAF2B&0&48F0
    Service:
    .
    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: Multimedia Audio Controller
    Device ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01601028&REV_01\3&172E68DD&0&FD
    Manufacturer:
    Name: Multimedia Audio Controller
    PNP Device ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01601028&REV_01\3&172E68DD&0&FD
    Service:
    .
    ==== System Restore Points ===================
    .
    RP190: 10/26/2011 11:22:24 AM - System Checkpoint
    RP191: 10/27/2011 7:57:53 PM - System Checkpoint
    RP192: 11/2/2011 12:49:46 PM - System Checkpoint
    RP193: 11/4/2011 9:12:08 AM - System Checkpoint
    RP194: 11/5/2011 12:33:14 PM - System Checkpoint
    RP195: 11/6/2011 12:03:28 PM - System Checkpoint
    RP196: 11/7/2011 5:29:28 PM - System Checkpoint
    RP197: 11/9/2011 4:31:16 PM - Software Distribution Service 3.0
    RP198: 11/10/2011 4:47:09 PM - System Checkpoint
    RP199: 11/10/2011 7:05:05 PM - Software Distribution Service 3.0
    RP200: 11/11/2011 4:31:29 PM - Software Distribution Service 3.0
    RP201: 11/14/2011 9:42:07 AM - System Checkpoint
    RP202: 11/16/2011 1:35:45 PM - System Checkpoint
    RP203: 11/17/2011 4:44:40 PM - System Checkpoint
    RP204: 11/18/2011 4:30:07 PM - Software Distribution Service 3.0
    RP205: 11/21/2011 10:52:34 AM - System Checkpoint
    RP206: 11/22/2011 4:23:02 PM - Configured Microsoft Office Professional 2010
    RP207: 11/23/2011 4:50:11 PM - System Checkpoint
    RP208: 11/24/2011 5:42:34 PM - System Checkpoint
    RP209: 11/25/2011 8:52:34 AM - Software Distribution Service 3.0
    RP210: 11/26/2011 9:08:29 AM - System Checkpoint
    RP211: 11/27/2011 10:08:27 AM - System Checkpoint
    RP212: 11/28/2011 4:51:27 PM - System Checkpoint
    RP213: 11/29/2011 4:59:33 PM - System Checkpoint
    RP214: 11/30/2011 5:51:48 PM - System Checkpoint
    RP215: 12/1/2011 6:44:05 PM - System Checkpoint
    RP216: 12/5/2011 4:49:29 PM - System Checkpoint
    RP217: 12/6/2011 5:12:03 PM - System Checkpoint
    RP218: 12/7/2011 5:59:33 PM - System Checkpoint
    RP219: 12/8/2011 6:50:59 PM - System Checkpoint
    RP220: 12/9/2011 4:28:53 PM - Software Distribution Service 3.0
    RP221: 12/10/2011 5:11:01 PM - System Checkpoint
    RP222: 12/11/2011 5:52:28 PM - Removed Apple Application Support
    RP223: 12/11/2011 5:57:20 PM - Removed Apple Software Update
    RP224: 12/11/2011 7:04:53 PM - Removed iTunes
    RP225: 12/11/2011 10:05:21 PM - Software Distribution Service 3.0
    RP226: 12/11/2011 11:19:38 PM - Removed LG United Mobile Drivers.
    RP227: 12/11/2011 11:22:53 PM - Removed Bonjour
    RP228: 12/11/2011 11:23:23 PM - Removed LG USB Modem driver
    RP229: 12/11/2011 11:24:58 PM - Removed Apple Mobile Device Support
    RP230: 12/11/2011 11:28:58 PM - Removed Java(TM) 6 Update 25
    RP231: 12/12/2011 9:29:17 AM - Installed HiJackThis
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 10 ActiveX
    Adobe Reader X (10.1.1)
    avast! Free Antivirus
    Canon D1100 Series
    CCleaner
    Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Intel(R) Extreme Graphics Driver
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Application Error Reporting
    Microsoft IntelliPoint 7.1
    Microsoft IntelliType Pro 7.1
    Microsoft Office 2000 Professional
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Single Image 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Software Update for Web Folders (English) 14
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Express Edition (SQLRAPID)
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MSXML 6.0 Parser
    PhonePad Version 4.19
    QuickBooks
    QuickBooks Pro 2009
    RapidLink
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Excel 2010 (KB2553070)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982665)
    Spybot - Search & Destroy
    SupportSoft Assisted Service
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update for Windows Internet Explorer 8 (KB2447568)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 8
    Windows Search 4.0
    Windows XP Service Pack 3
    .
    ==== End Of File ===========================
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1030913

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice