PC Freeze/Lockup | High RAM usage, Low CPU usage

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Barricade

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Aug 14, 2018
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Starting a week ago, my desktop has started to freeze or lockup randomly. I can not do anything as audio cuts and keyboard/mouse does not work until I manually restart the PC. The times in which the freezes happen are completely random. One day it'll take approximately 54 minutes before it happens, the next time will be hours.

I thought it might be a hardware issue regarding heat from research and experience. All the fans are working correctly. CPU, GPU, and PSU are not hot to the touch and temp readings are in the normal ranges from what I have looked up.

I don't have any specific programs open when the freeze occurs nor is my CPU or RAM usage above 50%.
I have reinstalled recent windows and driver updates, cleared out any new programs/files I have installed in the past month as well as using various anti-virus software programs.

Currently, I have not had a freeze in the past 24 hrs, however, my RAM usage is now at a constant 25%-35% with only Chrome open (this has never been like this). Even after reboots my RAM spikes to the same range while my CPU stays at 5%-15%.

Also currently, without RAM or CPU usage going any higher than 50%-60%, any programs such as Chrome, Discord, Steam, Task Manager will stop responding for various amounts of time but will never be slow in use.

I stopped various services under svchost that could have been causing some spikes but still no change.

Added pictures for Task and Resource manager.

Any advice or help is appreciated.

PC Specs
OS: win7 pro x64
CPU: AMD FX-6300 Six Core
GPU: GTX 660
RAM: 8GBs
 

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Joined
Aug 8, 2008
Messages
3,255
Open up task manager and click the startup tab and see what programs are running at startup. Disable any that you don't need running at startup....this should help.

Secondly, I would add another 8 GB of RAM of the exact same make/model of your current RAM sticks. That is, if you ave the available slots for them.
 

Barricade

Thread Starter
Joined
Aug 14, 2018
Messages
4
I have already disabled every program that wasn't essential to windows whether it was running on startup or not. I can't find any other ones to disable.

I also do plan to add more RAM but I honestly haven't needed to until this started happening.
 

Barricade

Thread Starter
Joined
Aug 14, 2018
Messages
4
No errors found during the scans.

Code:
Checking System Update Readiness.
Binary Version 6.1.7601.23471
2018-08-14 07:30

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 623
 No errors detected
 

Barricade

Thread Starter
Joined
Aug 14, 2018
Messages
4
I used /CheckHealth /ScanHealth and sfc /scannow commands. No errors showed up in any of the logs but i'll run the repair commands in case.
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
I recommend performing the following Hardware tests.

Test Hard drive:
Please Download and Run SeaTools for Windows

1. Once it starts it will scan for all drives connected to your computer.
2. Select drive you want to test.
3. Select the Long Generic Test under the Basic Tests menu
4. When the test is complete you will see the result under Test Status
5. The test will indicate either Pass or Fail.
6. Provide the Results in your reply.

How to Use:
https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Test Memory:
Run memtest86+ version 5.01 for at least 3-8 passes. The more the better.
Memtest86+ - Advanced Memory Diagnostic Tool

This may take hours so plan to run it overnight.
Testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes
When Memtest86+ has completed 8 or more passes take a picture and post an image and upload to your reply

MemTest86+ - Test RAM BSOD Tutorials
 
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