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PC Freezes with Word Save or Autosave

Discussion in 'Business Applications' started by CoolAir, Dec 29, 2010.

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  1. CoolAir

    CoolAir Thread Starter

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    Word appears to freeze my PC if an Autosave runs or often with a Save. I am running XP Pro, Office 2007, saving in Word 97-2003, 250GB HDD, 2GB RAM, I run the full MICROSOFT Update monthly. This problem is intermittent, but happens just about every day 1+ times. Process Lasso utility appears to show the CPU maxing out (gui in the start up tray). Ctrl+Alt+Del is useless; if I click Task Manager, itwill take me to a bare desktop (wallpaper only), but will not initiate the Task Manager. Alt+tab works, but only for the icon choices; other apps won't open. I have tried waiting for hours, but ultimately, the only option is a hard power down. I have also had this problem in Word 2003. Thanks:confused:
     
  2. CoolAir

    CoolAir Thread Starter

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    Forgot to mention I am running corporate McAfee and Symantec Protection Agent. These both are locked down by our corp InfoSec and cannot be configured by the user.
     
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Are you saving to a network drive when this happens?
     
  4. CoolAir

    CoolAir Thread Starter

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    No. Just saving to the internal drive.
    NOTE: Since I posted, I changed the setting on a troublesome document that is updated frequently to save in the 2007 .docx format instead of the Word 97-2003 format... just to see if that will help. I have a habit of saving in the 97-2003 format for fear that a user may not have 2007.
     
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