PC Freezing when connecting to net

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tuckerjo

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Joined
Jan 22, 2005
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My PC freezes when connecting to the internet, not every time but 4 out of every 5 connections whether using internet explorer or through BT pay as you go icon, it happens when the PC is connected to the server verifying the password. When the PC is frozen on checking the phone line the Internet connection is open. We are running Microsoft XP on a HP Pavilion 414.uk. We then have to unplug the PC and start again, keys do not work mouse icon doesn't move.

Someone please help!
 
Joined
Aug 17, 2003
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17,584
Most likely culprit would be the modem driver.

Reload the drivers for the modem and see if that helps.
 
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